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Fitness Center Team Supervisor
2 months ago
Company: Planet Fitness - PF Baseline Fitness
Job Overview: The Team Lead will play a crucial role in managing gym operations to deliver an outstanding experience for members while ensuring financial performance.
Key Responsibilities:
- Recruit, train, and mentor team members.
- Foster a welcoming environment for all members and guests.
- Support the Club Manager in daily operations.
- Oversee staff scheduling and management.
- Guarantee exceptional customer service.
- Address and resolve employee concerns.
- Manage front desk operations.
- Ensure cleanliness and upkeep of the facility.
- Order necessary supplies and monitor inventory.
- Provide support for team members during absences.
- Strong customer service orientation.
- Prior experience in a member service role.
- Leadership and supervisory capabilities.
- Basic computer skills.
- Effective problem-solving abilities.
- CPR Certification.
- High school diploma or equivalent.
- Must be at least 18 years old.
- Ability to stand, walk, and lift during shifts.
- Effective communication in person and over the phone.
- Occasional exposure to cleaning chemicals.
- Recognition programs for outstanding performance.
- Opportunities for career advancement.