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Fitness Center Team Supervisor

2 months ago


Fargo, North Dakota, United States Planet Fitness - PF Baseline Fitness Full time
Job Title:Team Lead

Company: Planet Fitness - PF Baseline Fitness

Job Overview: The Team Lead will play a crucial role in managing gym operations to deliver an outstanding experience for members while ensuring financial performance.

Key Responsibilities:
  • Recruit, train, and mentor team members.
  • Foster a welcoming environment for all members and guests.
  • Support the Club Manager in daily operations.
  • Oversee staff scheduling and management.
  • Guarantee exceptional customer service.
  • Address and resolve employee concerns.
  • Manage front desk operations.
  • Ensure cleanliness and upkeep of the facility.
  • Order necessary supplies and monitor inventory.
  • Provide support for team members during absences.
Qualifications:
  • Strong customer service orientation.
  • Prior experience in a member service role.
  • Leadership and supervisory capabilities.
  • Basic computer skills.
  • Effective problem-solving abilities.
  • CPR Certification.
  • High school diploma or equivalent.
  • Must be at least 18 years old.
Physical Requirements:
  • Ability to stand, walk, and lift during shifts.
  • Effective communication in person and over the phone.
  • Occasional exposure to cleaning chemicals.
Employee Benefits:
  • Recognition programs for outstanding performance.
  • Opportunities for career advancement.