District Manager

3 weeks ago


Fargo, North Dakota, United States Planet Fitness - PF Baseline Fitness Full time
Job DescriptionJob Title: District Manager
Reports to: Regional Manager
Status: Full Time / Supervisor / Exempt

Job Summary
As a District Manager at Planet Fitness - PF Baseline Fitness, you will be responsible for overseeing the daily operations of multiple fitness centers within a defined district. This includes ensuring exceptional customer experiences, analyzing club performance metrics, and implementing corrective action plans with Club Managers. You will also be responsible for hiring, coaching, and developing Club Managers, as well as managing communication with all operations personnel within the district.

Key Responsibilities
  1. Maintain outstanding and consistent customer experience throughout all Planet Fitness locations within the district.
  2. Analysis of club KPIs to formulate corrective action plans with Club Managers.
  3. Operational consistency amongst all clubs within the region including but not limited to:
    1. Outstanding Member Experience
    2. Planet Fitness and PF Baseline Fitness brand standards
    3. Club Cleanliness
    4. Member and HR Policy Implementation
    5. Payroll
    6. Front Desk Management
    7. Facility maintenance and repair
    8. Vendor and Inventory
  4. Responsible for the hiring, coaching, development, reviews, and potential disciplinary actions of Club Managers within District.
  5. Develop and train staff to build bench for future Club Manager positions.
  6. Perform monthly club facility BER inspections and complete Club Manager monthly bonus sheets.
  7. Effectively manage communication with all operations personnel within district including consistent communication with Club Managers.
  8. District PE at PF Coordination and management (assist in hiring, training, and weekly planning). Track classes on weekly basis and maintain monthly PE at PF Trainer Calls.
  9. Responsible for ensuring 100% operations of all locations in a district which may require. filling in as Club Manager in a situation where a club has no manager or assistant manager.
  10. Handle all incoming email complaints and mystery shops from district locations.

Other
  • Employee Recognition Program
  • Advancement Opportunities

Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness


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