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Client Service Representative

2 months ago

Valencia, California, United States Bank of America Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Client Service Representative. As a key member of our financial center team, you will be responsible for providing exceptional client experiences that drive business growth and customer satisfaction.

Key Responsibilities
  • Process transactions accurately and efficiently in a fast-paced environment
  • Introduce products and services that meet client needs and exceed expectations
  • Ensure clients are quickly connected to the appropriate team member to meet their needs
  • Educate clients on conducting simple transactions through self-service technologies
Requirements
  • Enthusiastic and highly motivated self-starter with a strong work ethic and intense focus on results
  • Collaborative and effective communicator with strong relationship-building skills
  • Passionate about delivering exceptional client experiences and driving business growth
  • Ability to learn and adapt to new information and technology platforms
  • Minimum six months of client service experience in financial services, retail sales, or another results-driven environment
Preferred Qualifications
  • Experience in financial services and knowledge of industry products and solutions
  • Six months of cash handling experience
  • Experience working in an environment with individual and team goals where goals were routinely met or exceeded
What We Offer

As a Client Service Representative at Bank of America, you will have the opportunity to work in a dynamic and supportive environment that values diversity, inclusion, and employee growth. We offer a competitive compensation package, comprehensive benefits, and opportunities for professional development and advancement.