HVAC Service Representative

4 weeks ago


Valencia, California, United States iComfort Heating and Air Conditioning, Inc. Full time
Job Description

iComfort Heating and Air Conditioning, Inc. is seeking a full-time HVAC Customer Service Representative to support call center operations and project scheduling.

This role involves taking incoming phone calls from prospective and current clients to answer questions, set appointments, and schedule home visits. Additionally, you will make outbound cold calls to find new clients and record accurate project details.

As a key member of our team, you will be responsible for ensuring customer satisfaction by following up with clients over the phone to confirm appointments and ensure everything is going well.

We offer a competitive wage of $18 - $22/hour, excellent benefits, and a family-like culture with an engaging environment.

About iComfort Heating and Air Conditioning, Inc.

We are a local family-owned HVAC contractor providing showroom installations since 2004. Our professional technicians have the proper training and years of experience in the industry, and we strive to provide the highest quality of installations and repairs.

We believe in customer satisfaction and offer the best service around. Our employees enjoy a positive work environment with a company that invests in their growth, providing technical and self-leadership training.

A Day in the Life of an HVAC Customer Service Representative

As an HVAC Customer Service Representative, you will be the face of the company for our clients when they call. Your friendly attitude will give each client a great impression of our company.

You will take pride in making sure each client is satisfied with our service, and your excellent communication skills will help you build strong relationships with our clients.

Qualifications

  • Experience with customer service
  • Willingness to learn our processes

Experience working for an HVAC company would be a plus, but is not required. If you have a positive attitude, are dependable, professional, and a team player, you might be perfect for this call center position.

Schedule

This position works full-time hours and is on a weekend rotating schedule.



  • Valencia, California, United States iComfort Heating and Air Conditioning, Inc. Full time

    Job DescriptionWe are seeking a skilled HVAC Service Technician to join our team at iComfort Heating and Air Conditioning, Inc. in Valencia, CA. As a key member of our team, you will be responsible for maintaining and repairing heating and cooling units, as well as indoor air quality accessories.Our ideal candidate will have 5+ years of experience in the...


  • Valencia, California, United States CastleWorks Water Heaters Full time

    Job Type: Full-timeDescriptionCastleWorks Home Service Company is seeking a Customer Service Representative to provide excellent customer service. The ideal candidate will be energetic, dedicated, and able to manage multiple priorities within a fast-paced environment.Answer incoming calls from customers related to service, billing, and other departments...


  • Valencia, California, United States iComfort Heating and Air Conditioning, Inc. Full time

    Job DescriptionWe are seeking a skilled HVAC Equipment Installer to join our team at iComfort Heating and Air Conditioning, Inc. in Valencia, CA. As an HVAC installation technician, you will be responsible for installing furnaces, evaporator coils, air heat pump condensers, ductwork, and other heating and cooling systems.This is a full-time position with a...


  • Valencia, California, United States The Auto Club Group Full time

    Job Summary:We are seeking a skilled Claims Service Representative to join our team at The Auto Club Group. As a Claims Service Representative, you will be responsible for communicating and interacting with a variety of individuals, including insureds and claimants. You will explain benefits, coverages, fault, and claims process in compliance with regulatory...


  • Valencia, California, United States Ajilon Full time

    Ajilon is seeking a skilled Customer Service Representative to join their team. Key responsibilities include:Answering heavy incoming calls in a friendly and professional manner.Assisting patients and physicians with questions and inquiries.Communicating with patients and taking detailed notes from conversations.Scheduling appointments for multiple...


  • Valencia, California, United States LHH Recruitment Solutions Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at LHH Recruitment Solutions.Key Responsibilities:Providing exceptional customer service to clients via phone, email, and fax.Answering troubleshooting calls and resolving customer inquiries in a timely manner.Selling and upselling products to...


  • Valencia, California, United States PMP Management Full time

    Job DescriptionAt PMP Management, we are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring a positive experience for all stakeholders.Key Responsibilities:Respond...


  • Valencia, California, United States Tri Source & Nearstaff Solutions Full time

    Job DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our Contact Center, you will be responsible for providing exceptional service to our clients and customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide product...


  • Valencia, California, United States Shield HealthCare Full time

    Job OverviewShield HealthCare is seeking a highly skilled Customer Service Representative to join our team in Valencia, CA. As a key member of our call center team, you will be responsible for providing exceptional customer service to our clients, resolving common concerns, and processing customer orders.Key Responsibilities:Handle incoming and outgoing...


  • Valencia, California, United States American Automobile Association Full time

    Claims Service Representative III Job SummaryThe American Automobile Association is seeking a Claims Service Representative III to investigate, evaluate, and negotiate low to moderate complexity claims in compliance with established company technical and customer service standards.Main Responsibilities:Communicate and interact with various individuals,...


  • Valencia, California, United States LHH Recruitment Solutions Full time

    Customer Service Representative Job DescriptionLHH Recruitment Solutions is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving issues effectively.Key Responsibilities:Customer...


  • Valencia, California, United States Infiniti of Valencia Full time

    Job Title: BDC Sales RepresentativeJob Summary:We are seeking a highly motivated and goal-oriented BDC Sales Representative to join our team. The BDC Sales Representative will be responsible for generating leads, qualifying prospects, and converting them into customers. This role requires excellent communication skills, strong sales abilities, and a passion...


  • Valencia, California, United States Massage Envy Full time

    Overview:At Massage Envy Valencia, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.Perks & Pay:Competitive base pay of $17.00/hour plus monthly bonuses and commissionsEmployer-paid healthcare including medical, dental, and vision plansMatching 401(k)Paid time off for full-time...


  • Valencia, California, United States Shield California Health Full time

    At Shield California Health, we are committed to delivering exceptional customer service and exceeding our customers' expectations. We are seeking a skilled Customer Service Agent to join our team and assist our customers with their telephone orders.Job Responsibilities:Handle incoming and outgoing customer service calls, resolving common customer concerns...


  • Valencia, California, United States Infiniti of Valencia Full time

    Job Summary:We are seeking a highly organized and professional Automotive Cashier/Receptionist to join our team at Infiniti of Valencia. As the first point of contact for our customers, you will be responsible for handling customer transactions, managing incoming calls, and providing administrative support to ensure the smooth operation of our dealership.Key...


  • Valencia, California, United States El Pollo Loco Full time

    Key Responsibilities:As a Service Team Member at El Pollo Loco, you will be responsible for providing exceptional customer service by greeting and assisting customers with their orders in a friendly and helpful manner. You will also process and assemble customer orders efficiently, ensuring accuracy and timeliness. Additionally, you will apply suggestive...


  • Valencia, California, United States Market District Full time

    Job SummaryWe are seeking a Customer Service Representative to deliver exceptional guest experiences in our Market District store. This role is vital in building customer loyalty and satisfaction. As a Customer Service Representative, you will embody our company's values and contribute to improving people's everyday lives and well-being.Key Responsibilities...


  • Valencia, California, United States Samra Organization Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales and Customer Service Professional to join our team. As a Sales and Customer Service Professional, you will be responsible for providing exceptional customer service and sales support to our clients.Key Responsibilities:Interact with customers via phone, email, chat, and other digital...


  • Valencia, California, United States United 1 Protection Full time

    Job OverviewWe are seeking a highly motivated and results-driven sales representative to join our team at United 1 Protection. As a Life Insurance Sales Agent, you will be responsible for generating new business opportunities, building and maintaining relationships with clients, and achieving sales targets.Key Responsibilities:Proactively identify and pursue...


  • Valencia, California, United States Realty Center Management Inc Full time

    Job SummaryWe are seeking a skilled Maintenance Technician to join our team at Realty Center Management Inc. As a key member of our maintenance team, you will be responsible for ensuring the upkeep and maintenance of our properties, including corrective, preventative, routine, emergency, and cosmetic maintenance.Key Responsibilities:Diagnose and perform...