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Healthcare Operations Manager

2 months ago

Newark New Jersey, United States Sodexo Full time

Sodexo is seeking a skilled professional to fill the role of Multi-Service Operations Manager 1 at RWJBH-NBI- Children of New Jersey, a 600-bed acute care facility in Newark, New Jersey. This position will be responsible for overseeing the Certified Nursing Assistants, who are client-paid staff, and will work flexible shifts with some weekends and vacation. The ideal candidate will have excellent leadership and communication skills, with the ability to maintain high standards and implement company policies. Strong management skills, preferably in healthcare, are also required. The successful candidate will have a strong team-building and employee-engagement focus, as well as a strong drive to make things happen. Knowledge of best practices in patient safety is also essential. The role will involve implementing performance improvement and quality assurance programs to improve patient satisfaction and throughput. The candidate will also be responsible for interacting with patients and staff, performing HR functions, and maintaining safety documentation and training for the unit. The ideal candidate will have a strong hospitality focus and be engaged and interactive with all customers and employees. Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. The company is an EEO/AA/Minority/Female/Disability/Veteran employer.