Housekeeping Associate
5 days ago
Job Summary:
We are seeking a highly skilled and detail-oriented Housekeeping Associate to join our team at Holiday Inn Express Charleston. As a Room Attendant, you will be responsible for ensuring the cleanliness and comfort of our guest rooms, providing exceptional customer service, and maintaining the highest standards of housekeeping.
Key Responsibilities:
- Greeting and Serving Guests: Greet guests warmly and respond to their queries in a professional and courteous manner.
- Housekeeping Tasks: Change bed linen and make beds, replace used towels and bathroom amenities, sweep and mop floors, vacuum carpets, dust and polish furniture, empty trash containers and ashtrays, and restock beverages and food items in the minibar.
- Cleaning Public Areas: Clean public areas, such as corridors, and report any technical issues or maintenance needs to the management.
- Administrative Tasks: Update the status of guest rooms on the assignment sheet and return and restock the cleaning cart at the end of the shift.
Requirements:
- Education: High school diploma, preferred.
- Experience: Previous guest service and/or housekeeping experience.
- Flexibility: Flexible working hours.
- Physical Demands: Physical mobility and stamina.
- Communication Skills: Ability to follow instructions and communicate effectively with guests and colleagues.
- Professionalism: Professional and polite demeanor.
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