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Hospitality Service Supervisor
2 months ago
We are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team at the Sheraton San Diego Hotel and Marina. As a key member of our hospitality team, you will be responsible for overseeing the service in our Food and Beverage outlets, ensuring exceptional guest satisfaction and delivering a high standard of quality service.
Key Responsibilities- Supervise and Coordinate Food and Beverage Operations: Oversee the day-to-day operations of our Food and Beverage outlets, ensuring that all aspects of service meet our high standards.
- Lead and Develop a High-Performing Team: Supervise and train a team of hospitality professionals, providing guidance and support to ensure they have the skills and knowledge to deliver exceptional service.
- Monitor and Control Labor Costs: Work closely with department managers to control labor costs and optimize productivity, ensuring that our business remains profitable.
- Ensure Guest Satisfaction: Consistently monitor guest satisfaction and feedback, making adjustments to our service and operations as needed to ensure that our guests have an exceptional experience.
- Maintain a Safe and Healthy Work Environment: Ensure that all associates are safety conscious and trained in safe work practices, maintaining a safe and healthy work environment for all.
- Leadership and Management Experience: Proven experience in a leadership or management role, with a track record of success in supervising and developing a high-performing team.
- Excellent Communication and Interpersonal Skills: Strong communication and interpersonal skills, with the ability to build relationships with guests, associates, and other stakeholders.
- Attention to Detail and Organizational Skills: High attention to detail and strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Knowledge of Hospitality Operations: In-depth knowledge of hospitality operations, including food and beverage service, customer service, and conflict resolution.
- Ability to Work in a Fast-Paced Environment: Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
- Competitive Salary and Benefits: A competitive salary and benefits package, including medical, dental, and vision insurance, paid time off, and retirement plans.
- Opportunities for Professional Growth and Development: Opportunities for professional growth and development, including training and education programs, to help you achieve your career goals.
- A Dynamic and Supportive Work Environment: A dynamic and supportive work environment, with a team of professionals who are passionate about delivering exceptional service and creating memorable experiences for our guests.
