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Patient Access Representative

2 months ago

Monroe, Louisiana, United States Franciscan Missionaries of Our Lady Health System Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Franciscan Missionaries of Our Lady Health System. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration and billing process for our patients.

Key Responsibilities
  • Accurately register patients in our electronic medical record system, including verifying patient information and insurance coverage.
  • Collect required payments from patients and ensure that account balances are up-to-date.
  • Provide exceptional customer service to patients and families, addressing their questions and concerns in a timely and professional manner.
  • Process patient referrals and schedule appointments, ensuring effective patient flow through the clinic.
  • Perform various clerical duties, including answering phone calls, retrieving medical records, and typing memorandums.
Requirements
  • 6 months experience in a customer service/front desk role or a graduate of a front office/medical office program.
  • High School Diploma or Equivalent.
  • Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, and demonstrated computer literacy.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.