Patient Service Coordinator

12 hours ago


Monroe, Louisiana, United States Community Care Partners Full time
Job Summary

The Patient Service Representative is a vital member of our front office team, responsible for delivering exceptional patient care and ensuring a seamless registration experience. As a key point of contact, you will interact with patients, families, and healthcare providers to coordinate appointments, manage patient information, and resolve any issues that may arise.

Key Responsibilities
  • Provide outstanding customer service, responding to patient inquiries and resolving concerns in a timely and professional manner
  • Collect and verify patient demographic and insurance information, ensuring accuracy and completeness
  • Prepare and distribute registration materials, including forms and documents, as needed
  • Manage patient flow, checking in patients for appointments and ensuring a smooth registration process
  • Communicate effectively with healthcare providers, staff, and patients to coordinate care and resolve issues
  • Maintain confidentiality and handle sensitive patient information with discretion
  • Perform other duties as assigned to support the front office team
Requirements and Qualifications
  • High school diploma or equivalent required; one year of customer service experience preferred
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
  • Ability to maintain confidentiality and handle sensitive patient information
  • Basic computer skills and proficiency in electronic medical records systems
About Community Care Partners

Community Care Partners is an Equal Opportunity Employer, committed to providing high-quality patient care and exceptional service to our community. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.



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