Customer Service Representative

1 week ago


Collinsville, Illinois, United States City of Collinsville Full time
Job Description: As a Customer Service Representative at the City of Collinsville, you will play a critical role in ensuring that our guests have an exceptional experience at our park. You will be responsible for providing top-notch customer service, assisting with daily operations, and maintaining order and enforcing rules at the venue entrance.

About the Role:
This is a seasonal position, typically beginning mid-April through Mid-September with hiring and training starting as early as November. The successful candidate will work varying shifts, including evenings, weekends, and holidays, and will be required to wear a uniform.

Responsibilities:
- Provide exceptional customer service to guests
- Assist with daily operations of the gift shop, front gate, ticket booth, parties/rentals, and concessions as needed
- Help maintain safety and cleanliness throughout the park

Requirements:
- 15 years of age (with a worker's permit) or older
- Familiarity with money handling, group rentals, recreation software, and customer service
- Ability to work in a fast-paced environment and adapt quickly
- Individuals who are team-oriented with a positive attitude and can-do spirit

What We Offer:
- Competitive hourly rate of $15.00 per hour
- Opportunities for professional growth and development
- A fun and dynamic work environment

How to Apply:
Please submit your application, including your resume and cover letter, to us by clicking the link below.

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