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Restaurant Shift Supervisor
2 months ago
The Shift Leader plays a vital role in ensuring the smooth operation of our restaurant during scheduled shifts. This position requires strong leadership and guidance skills to motivate and direct hourly staff in specific areas of the restaurant.
Key Responsibilities:- Assist in the management of restaurant areas during shifts, ensuring proper organization and staffing.
- Conduct orientation, training, and evaluation of crew members in all functional areas.
- Support hourly employees at the point of sale in executing product promotions.
- Ensure guest service meets quality, value, and cleanliness standards.
- Handle minor customer complaints and report significant issues to management.
- Perform cash accountability reports and other duties as assigned.
- High school diploma or equivalent.
- 1-year minimum of management experience at a restaurant chain.
- Strong math and computer literacy skills.
- Excellent communication, teambuilding, and conflict resolution skills.
- Ability to work flexible hours and days to support business needs.
At Smith Dairy Queens LTD, we value our team members and offer a dynamic work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.