Customer Service Representative
6 days ago
As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This includes registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service.
Customer ExperienceEngage with customers and patients by greeting them and offering assistance with products and services. Resolve customer issues and answer questions to ensure a positive customer experience. Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience.
OperationsProvide customers with courteous, friendly, fast, and efficient service. Recommend items for sale to customers and suggest trade-up and/or companion items. Register customer purchases on assigned cash registers, collect cash, and distribute change as requested. Process voids, returns, rain checks, refunds, and exchanges as needed.
Additional ResponsibilitiesKeep counters and shelves clean and well-merchandised, take inventory, and maintain records. Check in and price merchandise as required or as directed by the store manager or shift leader. Implement Company asset protection procedures to identify and minimize profit loss. Ensure compliance with state and local laws regarding regulated products.
RequirementsMust be fluent in reading, writing, and speaking English. Requires willingness to work flexible schedules, including evenings and weekend hours. Prefer six months of experience in a retail environment. Prefer to have prior work experience with Walgreens. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans.
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