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Homeless Health Advocate, Outreach Coordinator

2 months ago

Garden Grove, California, United States SCAN Health Plan Full time
Job Summary

We are seeking a highly motivated and compassionate Peer Navigator to join our team at SCAN Health Plan. As a Peer Navigator, you will play a critical role in supporting members who are experiencing homelessness or are at risk of experiencing homelessness in the Garden Grove, CA area.

Key Responsibilities
  • Build rapport with members by communicating personal experiences and providing education on health-related topics.
  • Coach members to create and implement strategies that minimize risks associated with common health conditions and behaviors.
  • Link members to local, county, and state services/resources, and follow up with members to ensure they are receiving the necessary support.
  • Conduct regular outreach to onsite patients at the Nav Center and offsite patients as needed to provide support for medical needs.
  • Provide accompaniment and support to patients for their medical, dental, and other appointments.
  • Collaborate actively with staff of the Navigation Center and HIA team members for care management of patients.
  • Introduce tools to promote self-management and self-efficacy, and complete all required organization and health plan-specific documentation in a timely fashion.
  • Schedule encounters based on member's acuity level using the Healthcare in Action electronic health record system.
  • Work under the supervision of a Social Worker to ensure proper escalation of cases and coordination of care.
  • Actively support the achievement of HIA's Vision and Goals, particularly housing placement for unsheltered members.
Requirements
  • Bachelor's degree preferred, plus 1-2 years of work experience in a related field.
  • Direct work experience, lived experience, training, or volunteer work with patients experiencing homelessness, as well as those with active mental health and substance use conditions.
  • Ability to work in a dynamic, outdoors environment and prioritize multiple and competing tasks.
  • Excellent oral communication skills, as well as strong interpersonal skills.
  • Maintenance of reliable transportation and a valid driver's license.
What We Offer
  • Base salary range: $ to $ per hour.
  • An annual employee bonus program.
  • Robust Wellness Program.
  • Generous paid-time-off (PTO).
  • 11 paid holidays per year, plus 1 additional floating holiday.
  • Excellent 401(k) Retirement Saving Plan with employer match.
  • Robust employee recognition program.
  • Tuition reimbursement.
About Us

At SCAN Health Plan, we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

We are proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law.