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Luxury Sales Manager

2 months ago

Austin, Texas, United States Neiman Marcus Group Careers Full time
About the Role

We are seeking a highly skilled and experienced Luxury Sales Manager to join our team at Neiman Marcus Group Careers. As a key member of our sales team, you will be responsible for leading one or more store departments to create a customer-centric sales environment.

Key Responsibilities
  • Lead Sales Teams: Manage and motivate sales teams to achieve sales goals and provide exceptional customer service.
  • Foster Partnerships: Develop and maintain strong relationships with key stakeholders, including department managers and brand partners.
  • Merchandise Management: Oversee merchandise presentation, returns, and communication with partners to ensure a seamless customer experience.
  • Strategy and Planning: Collaborate with key stakeholders to develop and implement strategies to enhance client relationships and drive sales growth.
  • Team Development: Support a customer service-oriented team and handle escalations in a professional and timely manner.
  • Compliance: Ensure compliance with department and stockroom controls to maintain a secure and efficient work environment.
Requirements
  • Experience: 3-4 years of retail experience, preferably in a luxury sales environment.
  • Skills: Strong customer service skills, demonstrated success in achieving results, and a team player mindset.
  • Education: Basic knowledge of MS Office and availability for a flexible work schedule.
Benefits
  • Comprehensive Benefits Package: Medical, dental, vision coverage, disability benefits, paid parental leave, and family support.
  • Generous Time Off: Paid time off, 401K retirement plan, and life insurance.
  • Employee Discounts: Discounts on luxury products and services.
  • Development Opportunities: Opportunities for career growth and professional development.