Patient Care Coordinator
4 weeks ago
**Job Summary**
We are seeking a highly skilled and compassionate Patient Care Technician to join our team at BronxCare Health System. As a Patient Care Technician, you will play a vital role in providing exceptional patient care and support services to our patients and families.
**Responsibilities**
• Establish and maintain positive relationships with patients, visitors, and other employees, ensuring a professional and courteous demeanor at all times.
• Contribute to and participate in Performance/Quality Improvement activities, including data collection, analysis, and implementation of risk management and claims activities.
• Utilize leadership principles to present a positive attitude and appearance, respect patient privacy, and maintain a secure and trusting work environment.
• Provide timely and accurate information to patients and families, demonstrating knowledge of HIPAA regulations and patient confidentiality.
• Identify and respond to patient needs, anticipating and meeting their requirements to ensure a positive experience.
• Manage the flow of patients for assigned providers, monitoring progress and retrieving patients from the waiting area using appropriate identification techniques.
• Perform vital signs, phlebotomy, vision and hearing testing, and blood glucose testing, accurately recording results and maintaining accurate records.
• Assist patients with the use of assisted devices, transport patients and specimens, and prepare and maintain work areas with supplies.
• Report changes in patient conditions to the Registered Nurse and prepare patients for examination and assist providers during examination.
• Participate in fire drills and emergency drills, handle and dispose of regulated medical waste, and comply with organizational procedures regarding absences, lateness, and meal breaks.
• Maintain a clean, safe, and orderly work environment, adhering to hospital policies and procedures.
**Qualifications**
• Two to three years of experience in an acute, chronic, or ambulatory care setting.
• Completed Patient Care Technician Course.
• BLS certification.
• Certification of PCT (Phlebotomy/EKG) completion.
• High School or GED.
• Computer knowledge.
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