Patient Care Associate

2 days ago


Bronx, New York, United States Callen-Lorde Community Health Center Full time
Job Title: Patient Care Associate

We are seeking a highly skilled and compassionate Patient Care Associate to join our team at Callen-Lorde Community Health Center. As a key member of our medical team, you will play a vital role in ensuring the delivery of exceptional patient care.

Key Responsibilities:
  • Greet patients and visitors with a warm and welcoming demeanor.
  • Manage front desk reception duties, including answering phones, scheduling appointments, and checking in/out patients.
  • Maintain efficient patient flow and coordinate with medical staff to minimize wait times.
  • Assist with patient registration, including collecting and verifying billing and payment information.
  • Provide administrative support to clinical staff, including managing medical records and assisting with patient follow-up.
  • Handle patient inquiries and direct them to appropriate resources or staff members.
  • Ensure the front desk and waiting areas are clean, organized, and welcoming.
Requirements:
  • High school diploma or equivalent required.
  • Experience in a medical service environment, specifically with front desk activities preferred.
  • Knowledge of Federal & NY State patient privacy regulations/laws a plus.
Benefits:

Callen-Lorde offers a comprehensive benefits package, including an exceptional medical plan option, tuition assistance, dental insurance, vision insurance, no-cost life insurance, short and long-term disability insurance, Flexible Spending Account, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan.



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