Crisis Intervention Specialist

2 weeks ago


Vinita, Oklahoma, United States Grand Lake Mental Health Center Full time
Crisis Team Manager Job Description

At Grand Lake Mental Health Center, we are seeking a highly skilled and experienced Crisis Team Manager to join our team. As a Crisis Team Manager, you will play a critical role in coordinating and managing the crisis care and stabilization of clients on our crisis unit.

Key Responsibilities:
  • Crisis Intervention and Coordination: Coordinate, synchronize, and manage the crisis care and stabilization of clients on the crisis unit.
  • Team Leadership: Work in partnership with the Crisis Services Coordinator to ensure continuity across shifts and units, including ensuring protocols/policies/procedures are being implemented, trained, and followed up on with consistency.
  • Client Care: Respond to emergency crisis calls from or with regard to clients, provide crisis intervention, counseling, or referral to appropriate agency based on client needs.
  • Project Implementation: Ensure successful and timely implementation of special projects, new services, etc. as required.
  • Team Oversight: Provide daily oversight to all assigned team members, including coordination, planning, and delegation of work to assist individuals/families.
  • Timekeeping and Attendance: Review timecards for accuracy, adjusting time entries as needed and final approving all timekeeping records for assigned team.
  • Employee Relations: Provide guidance and support to team members to resolve employee relations issues, working with management team and Human Resources.
  • Crisis Intervention Plans: Ensure implementation of all crisis intervention plans.
  • Screening and Assessment: Screening and crisis intervention as directed, assessment of individuals to determine clients eligibility for admission to the crisis unit and continued assessments to obtain information relevant to presenting problem, need for emergent services, and referral to appropriate clinical services.
  • Treatment Planning: Leads participation in diagnostic and evaluative staff meetings to discuss the diagnosis, etiology, treatment, and disposition of patients.
  • Documentation: Completes collaborative documentation of services in a thorough, accurate, and timely manner.
  • Consultation and Collaboration: Consults with other agencies and professionals regarding individuals, including court systems, health clinics, physicians, clergy, other mental health professionals, etc. with appropriate releases of information.
  • Supervision and Training: Participate in and document monthly case consultation/individual supervision to team members, appropriately identifying ethical concerns and staffing in accordance with protocol.
  • Credentials and Training: Ensure assigned crisis team maintain respective credentials/certifications and ensure regular and consistent supervision with Clinical Director of Crisis Services.
Qualifications:

Practitioners with a license to practice in the state in which services are provided, licensed by one of the licensing boards listed below.

    1. Psychology
    2. Social Work (clinical specialty only)
    3. Professional Counselor
    4. Marriage and Family Therapist
    5. Behavioral Practitioner
    6. Alcohol and Drug Counselor-MH


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