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Restaurant Host
2 months ago
Job Summary
Arbor Lodging Management is seeking a skilled Restaurant Server to join our team. As a Restaurant Server, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.
Key Responsibilities:
- Sell and serve food and beverages safely and efficiently
- Process guest bills and payments in a timely and accurate manner
- Impress guests with quality and timely service in a pleasant and friendly manner
- Set up tables and ensure cleanliness of linen, silverware, and glassware
- Clean tables, including removal of soiled wares and trash
- Know the menu and be able to explain major ingredients and preparation methods
- Report all tips in compliance with company policy and IRS regulations
- Prepare station prior to opening, keep station neat and clean while serving guests, and clean station at end of shift
Requirements:
- Professional and positive attitude towards guests, vendors, and associates
- Knowledgeable of hotel facilities and services to assist guests as appropriate
- History of friendly guest/customer service
- Process checks and payments in compliance with policies and procedures
- Effective listening and communication skills
- Ability to work in a fast-paced environment
- Ability to stand and walk for extended periods of time and lift up to 50 lbs
- High school education or related experience
The Benefits of Arbor Lodging Management
We offer a competitive salary, annual review with increase potential, 401k program with company match, and additional benefits may be available. Our company culture is focused on connecting our guests with exceptional experiences and we are committed to maintaining a culture that promotes growth, development, and progression within our properties.
Our Guiding Principles:
- Do the Right Thing - Operate and act with integrity in all you do, even when it is not convenient
- Lead with Heart - Be kind, passionate, and hospitable
- Be Accountable - Take ownership and deliver results
- Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change
- Celebrate Differences - Embrace diversity, respect individual opinions and ideas
We are an Equal Opportunity Employer