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Restaurant Operations Manager

2 months ago

Paramus, New Jersey, United States Dunkin' Full time
About the Role

We are seeking a highly skilled and motivated Assistant Restaurant Manager to join our Dunkin' team. As a key member of our management team, you will be responsible for supporting the Restaurant Manager in developing a team of dedicated professionals who deliver exceptional guest experiences and drive profitable sales.

Key Responsibilities
  • Assist in recruiting, hiring, onboarding, and developing employees to ensure a high-performing team.
  • Communicate job expectations to employees and hold them accountable for their behavior and performance.
  • Support the development of team members and ensure they have the necessary skills and knowledge to excel in their roles.
  • Ensure all shifts are appropriately staffed to achieve guest service goals and maintain a safe, secure, and healthy environment.
  • Control costs to maximize profitability and execute all in-restaurant marketing promotions in a timely manner.
  • Drive sales goals and track results, ensuring the restaurant meets or exceeds targets.
Requirements
  • Fluent in English
  • Restaurant, retail, or supervisory experience
  • Basic computer skills
  • At least 18 years of age (where applicable)
  • Basic writing skills
  • High School diploma, or equivalent
  • Proficient in math and financial management
About Dunkin'

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. We are a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel, and muffin categories. With over 13,100 restaurants in 41 countries worldwide, we are committed to delivering exceptional guest experiences and driving profitable sales.