Service Operations Manager

3 weeks ago


Paramus, New Jersey, United States Lamborghini Paramus Full time
Service Manager Opportunity at Lamborghini Paramus

Are you a motivated and experienced Service Manager looking for a new challenge? We are seeking a highly skilled professional to manage our auto service and repair shop operation at Lamborghini Paramus. As a Service Manager, you will be responsible for overseeing the daily operations of our service department, ensuring maximum customer satisfaction and efficient, high-quality repairs.

Key Responsibilities:
  • Manage Service Department operations with maximum customer focus and efficient, high-quality repairs.
  • Communicate with customers and staff to resolve issues related to service.
  • Manage warranty administration and mentor and train Service Consultants and Technicians.
  • Monitor and manage dealership service communications.
  • Assist in the hiring process and performance management of Service Advisors and Technicians.

What We Offer:
  • Competitive wages and benefits package.
  • Paid time off and vacation.
  • Growth opportunities and career advancement.
  • Professional certification reimbursement and all training expenses paid.
  • Continued education and manufacturer hands-on and web-based training.

Requirements:
  • Previous experience as a service advisor and/or technician.
  • Extensive technical background with 10 years or more of dealership experience.
  • Excellent communication skills to assist customers, employees, and vendors.
  • Ability to maintain profitability of the dealership service operation while controlling expenses and maintaining customer satisfaction.

Why Choose Lamborghini Paramus?
  • Family-owned and operated dealership.
  • High-volume dealership with a large workspace and top-notch equipment.
  • Excellent pay and benefits package.
  • Opportunities for career advancement and growth.


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