PC Support Specialist

4 weeks ago


El Dorado Hills, California, United States Blue Shield Of California Full time
About the Role

We are seeking a highly skilled PC Technician Support Specialist to join our Technology Services and Operations team. As a Technical Support Specialist, you will play a critical role in supporting all end point systems and technology, providing exceptional customer experience, and contributing to the growth and development of our team.

Key Responsibilities
  • Manage the lease return process, working closely with our vendor to support laptop refresh
  • Act as a Subject Matter Expert (SME) to assist with managing the asset (laptop) refresh process for a small team
  • Perform and guide others to perform routine to highly complex processes and tasks pertaining to the support of Microsoft Windows and Apple Mac workstations, operating systems, and applications
  • Provide support and receive escalations from team members in the use of desktop and laptop workstations, including hardware, operating system, and application troubleshooting/repair
  • Utilize tools and applications required for administration of Microsoft Windows workstations, including tools utilized for remote workstation access, Microsoft SCCM for application installations, Symantec anti-virus, and Enterprise Vault clients
  • Demonstrate an in-depth understanding of the skills equivalent to the successful completion of CompTIA A+ certification, including Microsoft operating system fundamentals and file systems, as well as TCP/IP fundamentals, including configuration and administration of workstation and printer network connectivity
Requirements
  • Typically, requires a minimum of 5 to 7 years of experience in a related field
  • Requires advanced knowledge within a specific discipline, typically gained through extensive work experience and/or education
  • Experience working with Microsoft Client Operating systems Win10/Win11 in an operational support/administrative function
  • Experience supporting Cisco AnyConnect and security products on macOS and Windows
  • Experience in creating accurate and concise support documentation/training manual for support and service desk teams
  • Proficient and knowledgeable in Active Directory and related services, including Group Policy, Kerberos, and LDAP
What We Offer

As a PC Technician Support Specialist at Blue Shield of California, you will have the opportunity to work in a dynamic and supportive environment, with a focus on growth and development. We offer a competitive salary range of $31.39 to $43.94 for California, as well as a comprehensive benefits package and opportunities for professional growth and advancement.

We are an equal employment opportunity employer and welcome applications from diverse candidates. Please note that this role is subject to a background check and drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State, and local laws.


  • PC Support Specialist

    4 weeks ago


    El Dorado Hills, California, United States Blue Shield of California Full time

    Job SummaryWe are seeking a highly skilled PC Support Specialist to join our team at Blue Shield of California. As a key member of our Technology Services and Operations team, you will be responsible for providing top-notch technical support to our employees, ensuring seamless operation of our end-point systems and technology.Key ResponsibilitiesProvide...

  • PC Support Specialist

    4 weeks ago


    El Dorado Hills, California, United States Blue Shield of CA Full time

    Job SummaryThe Technical Support Specialist will be responsible for providing high-level customer support for end-user systems and technology. This role will involve assisting customers with computer issues, either on-site or remotely, while providing exceptional customer experience.Key ResponsibilitiesManage the lease return process by working with vendors...

  • PC Systems Specialist

    4 weeks ago


    Beverly Hills, California, United States Link Solutions, Inc. Full time

    Job SummaryLink Solutions, Inc. is seeking a highly skilled PC Systems Specialist to support the Training Management Directorate at the US Army Combined Arms Center, located at Fort Leavenworth, Kansas.The ideal candidate will have a strong background in desktop support and a proven track record of providing comprehensive computer hardware and software...


  • El Segundo, California, United States Desktop & Depot Support Full time

    Job Title: IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team in El Segundo, California.Job Summary:The IT Support Specialist will be responsible for providing technical support to end-users, troubleshooting IT equipment, and ensuring smooth operations within the organization.Key Responsibilities:Provide technical...


  • Beverly Hills, California, United States Ramo Law PC Full time

    Job OverviewRamo Law PC is seeking a highly skilled and detail-oriented individual to support the Managing Partner in all administrative aspects of high profile entertainment transactions.Key Responsibilities:Provide administrative coverage, including scheduling, travel arrangements, and coordinating special events.Arrange and submit attorney CLEs and...


  • El Dorado Hills, California, United States Blue Shield Of California Full time

    Job SummaryThe Technology Services and Operations team at Blue Shield Of California is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for assisting our customers with endpoint systems and technology.Key ResponsibilitiesProvide technical support to customers via phone, email, or...


  • El Dorado Hills, California, United States Blue Shield of CA Full time

    Job SummaryThe Clinical Support Specialist will play a pivotal role in guiding independent primary care practices to fully leverage the benefits of Blue Shield of California's value-based care strategy. This role supports practices in optimizing clinical quality and performance under the Primary Care Hybrid and Fee-for-Service Plus payment models.Key...


  • El Dorado Hills, California, United States Blue Shield Of California Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Blue Shield of California. As a key member of our Technology Services and Operations team, you will play a critical role in supporting all end point systems and technology.Key ResponsibilitiesProvide exceptional customer service and technical support to our...


  • El Segundo, California, United States Virtual Service Operations Full time

    We are seeking a skilled IT Support Specialist to join our team at Virtual Service Operations in El Segundo, California. As an IT Support Specialist, you will play a crucial role in ensuring smooth operations within the organization by setting up and troubleshooting IT equipment, including laptops, monitors, and printers.You will also provide technical...


  • El Segundo, California, United States Desktop & Depot Support Full time

    Job OverviewVirtual Service Operations is seeking a skilled Desktop & Depot Support Manager to join our team in El Segundo, California. In this role, you will be responsible for managing a team of support engineers and ensuring timely and efficient execution of client desktop and depot support tasks.Key ResponsibilitiesLead a team of support engineers to...


  • El Dorado Hills, California, United States South Arkansas Regional Hospital Full time

    Job SummarySouth Arkansas Regional Hospital is seeking a skilled Diagnostic Imaging Specialist to join our team. As a Diagnostic Imaging Specialist, you will be responsible for performing echocardiograms, TEE, stress echo's, arterial, carotid dopplers, and other diagnostic exams using specialized ultrasound equipment.Key ResponsibilitiesPerform ultrasonic...


  • El Segundo, California, United States Virtual Service Operations Full time

    Desktop & Depot Support OpportunityWe are seeking a highly motivated and career-driven individual to join our team as a Desktop & Depot Support specialist in El Segundo, California.Responsibilities - Desktop SupportProvide workstation software break-fix supportOffer IT systems desktop administration in a heterogeneous Microsoft Windows and RedHat Enterprise...


  • El Dorado Hills, California, United States Blue Shield Of California Full time

    Job Title: IT Service Delivery SpecialistAbout the Role:We are seeking an experienced IT Service Delivery Specialist to join our team at Blue Shield of California. As an IT Service Delivery Specialist, you will be responsible for delivering high-quality IT services to our customers. This includes coordinating and working in partnership with the business and...


  • El Dorado Hills, California, United States LuxeMdspa Full time

    Job DescriptionWe are seeking a highly skilled Nurse Practitioner/Physician Assistant to join our team at LuxeMdspa.As a key member of our healthcare team, you will be responsible for providing high-quality patient care, diagnosing and treating acute, episodic, or chronic illnesses, and prescribing necessary medications and...


  • El Dorado Hills, California, United States Samra Organization Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Support Representative. This is a unique opportunity to work from the comfort of your own home and contribute to the growth and success of our organization.Key Responsibilities:Provide exceptional customer service and support via...


  • El Dorado Hills, California, United States Kansas Employer Full time

    About the PositionThe Kansas Employer is seeking a skilled Pre-ETS Transition Specialist to join our team. As a key member of our organization, you will be responsible for coordinating transition services with local area workforce youth programs. Your primary goal will be to help students with disabilities transition into the workforce by providing them with...


  • El Dorado Hills, California, United States Murphy USA Full time

    The Quality Assurance Automation Specialist at Murphy USA will be responsible for leveraging industry-standard tools in the development of significant test automation to ensure the functional operation of mission-critical applications.This position will work closely with all members of the BSM, BA, QA, Administration, Development, Support, and Deployment...


  • El Dorado Hills, California, United States Blue Shield of CA Full time

    Your RoleThe Clinical Support team at Blue Shield of California partners closely with providers utilizing the Primary Care Hybrid or Fee-for-Service Plus payment models. These models incentivize high-quality care and enhance outcomes for patients, making them critical components of our value-based care strategy. As a Clinical Quality Specialist, you will...


  • El Dorado Hills, California, United States Total Education Solutions Full time

    Job Summary:Total Education Solutions is seeking a dedicated and compassionate Special Education Teacher to join our team. As an Educational Specialist for Students with Special Needs, you will have the opportunity to make a profound impact in the lives of students with diverse abilities.Key Responsibilities:Provide small group and one-on-one instruction to...


  • El Dorado Hills, California, United States Blue Shield Of California Full time

    About the RoleWe are seeking a highly skilled IT Service Management Specialist to join our team at Blue Shield of California. As a key member of our IT Service Management team, you will play a critical role in ensuring the delivery of high-quality IT services to our customers.Key ResponsibilitiesCoordinate and work in partnership with the business and IT...