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Customer Experience Associate

2 months ago

Fort Carson, Colorado, United States Exchange Full time

Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate - Express. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring a seamless shopping experience for our customers.

Key Responsibilities

  • Greet every customer with a smile and a friendly demeanor, making them feel welcome and valued.
  • Listen attentively to customer needs and provide personalized recommendations to meet their specific requirements.
  • Ensure that customers have an extraordinary experience while shopping, exceeding their expectations and building loyalty.
  • Process transactions accurately and efficiently, while engaging customers in conversation and building rapport.
  • Maintain a high level of product knowledge, staying up-to-date on trends and customer preferences.

Requirements

  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Availability to work a variety of shifts, including evenings and weekends.

Benefits

  • Competitive hourly rate.
  • Opportunities for career growth and advancement.
  • Comprehensive medical, dental, and vision insurance.
  • 401(k) retirement plan with employer match.
  • Flexible scheduling and paid time off.