Pet Care Specialist

3 weeks ago


Arlington, Virginia, United States Bond Vet Full time

About Bond Vet

Bond Vet is a pioneering veterinary clinic that aims to strengthen the human-animal bond through innovative urgent and primary care services. Our clinics are designed with pets and people in mind, offering a unique blend of modern design, seamless technology, and a collaborative culture.

Job Summary

We are seeking a compassionate Pet Care Specialist to join our team. As a key member of our clinic staff, you will provide exceptional patient care, ensure a smooth check-in and check-out experience for pet owners, and contribute to a warm and welcoming environment.

Responsibilities

  1. Greet pet parents and their four-legged friends and ensure a smooth check-in and check-out experience
  2. Manage the schedule of daily appointments and walk-ins
  3. Take and make calls and communicate via email to other vet practices and clients as necessary
  4. Keep our common areas clean and well-stocked
  5. Provide a high level of hospitality for pet owners, answer questions, and provide information and education as needed

Requirements

  • At least 1 year of experience in customer service, hospitality, or client-facing receptionist positions
  • Experience in the veterinary industry preferred
  • Excellent written and verbal communication skills
  • High attention to detail and ability to multitask with accuracy and efficiency
  • A high comfort level typing and utilizing multiple computer systems

We Offer

  • Competitive pay: $16-$21/hr (based on experience)
  • Opportunities for tuition assistance for staff pursuing LVT/CVT with our education partners
  • Team-Based Profit Sharing
  • Strong Team Culture
  • Discount on in-clinic services for pets
  • Flexible scheduling models with scheduled release at least a month in advance
  • Paid Parental Leave
  • Commuter Benefits
  • 401(k) contribution with partial employer match
  • Support for your physical and mental wellness: medical, dental & vision plan options and access to mental health support programs

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