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Guest Relations Representative II

2 months ago

Greensboro, North Carolina, United States State of Vermont Full time
Visitor Services Associate II

The State of Vermont is excited to invite motivated individuals to become part of our Information Center Division as a Visitor Services Associate II. This role is essential in assisting travelers and providing them with vital information at our welcome facilities. Daily responsibilities encompass delivering excellent customer service, navigating maps, maintaining records, and performing light cleaning duties. The perfect candidate will be proactive, detail-oriented, and capable of working autonomously.

Key Responsibilities
  • Welcoming and assisting visitors with information
  • Proficient map navigation and online research
  • Performing light cleaning and maintenance tasks
  • Ability to lift items weighing up to 50 pounds
Required Qualifications

Applicants must meet the following criteria:

  • A minimum of one year in a customer service role
  • Proficient in reading and writing
  • Familiarity with Microsoft Office applications
  • Experience in tourism or related sectors
Employee Benefits
  • Attractive compensation package
  • Medical and dental premiums covered by the state
  • Comprehensive leave plan and paid holidays
  • Retirement savings plans available
  • Tuition reimbursement options
  • Wellness initiatives
Commitment to Diversity

We are dedicated to fostering an inclusive and diverse workplace where every employee is appreciated and respected. The State of Vermont is an equal opportunity employer and makes hiring decisions based on merit. Join us in enhancing Vermont's reputation and delivering outstanding experiences to our visitors.