Technical Support Professional

6 days ago


Norfolk, Virginia, United States Synectic Solutions Full time

About the Job

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As a Technical Support Professional at Synectic Solutions, Inc. (SSI), you will play a vital role in ensuring the smooth operation of our computer systems and networks.

Key Responsibilities:

  • Provide troubleshooting assistance and problem resolution for computer systems in various environments.
  • Assist with maintenance and repair of personal computers, mini/mainframe computers, client-servers, Local Area Networks (LANs), Wide Area Networks (WANs), and web pages.

Requirements

  • Education: High School diploma or equivalent.
  • Experience: At least one year of experience providing troubleshooting assistance and problem resolution for computer systems in diverse environments.
  • Certifications: Relevant certifications such as Professional Software Engineering Master (PSEM), Certified Software Development Professional (CSDP), Microsoft role-based certifications, Cisco Certified Network Professional (CCNP), Oracle Certified Professional (OCP), or VMWare Certified Professional (VCP).
  • Skill Set: Proficiency in software development, database administration, networking, and IT management.

Salary and Benefits

We offer a competitive salary range of $60,000 to $80,000 per annum, depending on experience and qualifications. Additionally, we provide a comprehensive benefits package that includes health insurance, retirement plans, paid time off, and professional development opportunities.

Company Overview

Synectic Solutions, Inc. (SSI) is an award-winning government contracting agency specializing in logistics, engineering, management, and information technology. We have over 20 years of experience delivering high-quality services to our clients and are committed to excellence, innovation, and teamwork.



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