Technical Support Specialist

7 days ago


Norfolk, Virginia, United States US Tech Solutions Full time

About US Tech Solutions:

We are a global staff augmentation firm providing on-demand talent and total workforce solutions.

Our team is comprised of experienced professionals who provide technical support services to clients worldwide.

The ideal candidate will have a strong background in field support, with experience working with hardware, software, and equipment products.

They will also possess excellent interpersonal skills, analytical and problem-solving abilities, and the ability to communicate effectively with customers and other unit personnel.

We offer a competitive salary of $85,000 per year, based on industry standards and location.

Responsibilities include:

  • Providing on-site field support to customers
  • Analyzing system problems and preparing reports
  • Interacting with clients' engineers to gather information and design changes
  • Assisting in translating engineering design into software design and development

Requirements include:

  • A minimum of 3 years related work experience
  • High school diploma or equivalent
  • Experience working with process and/or system design concepts
  • Ability to resolve non-complex hardware and equipment problems

Benefits include:

  • A competitive salary
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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