Technical Support Specialist
7 days ago
About US Tech Solutions:
We are a global staff augmentation firm providing on-demand talent and total workforce solutions.
Our team is comprised of experienced professionals who provide technical support services to clients worldwide.
The ideal candidate will have a strong background in field support, with experience working with hardware, software, and equipment products.
They will also possess excellent interpersonal skills, analytical and problem-solving abilities, and the ability to communicate effectively with customers and other unit personnel.
We offer a competitive salary of $85,000 per year, based on industry standards and location.
Responsibilities include:
- Providing on-site field support to customers
- Analyzing system problems and preparing reports
- Interacting with clients' engineers to gather information and design changes
- Assisting in translating engineering design into software design and development
Requirements include:
- A minimum of 3 years related work experience
- High school diploma or equivalent
- Experience working with process and/or system design concepts
- Ability to resolve non-complex hardware and equipment problems
Benefits include:
- A competitive salary
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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