Customer Service Representative

4 days ago

Atlanta, Georgia, United States U-Haul Full time
U-Haul Customer Care Representative Job Description

Are you looking for a rewarding career with a company that values its employees? Do you enjoy working with customers and providing excellent service? If so, consider becoming a U-Haul Customer Care Representative.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a U-Haul Customer Care Representative. As a CCR, you will be responsible for delivering U-Box containers to customers and providing exceptional service. This is a great opportunity to work for a company that values its employees and offers a range of benefits and opportunities for advancement.

Responsibilities
  • Operate a flatbed truck and transport U-Box containers to and from customers' homes and businesses.
  • Load and unload containers, ensuring they are properly secured and delivered to the correct location.
  • Provide excellent customer service, responding to customer inquiries and resolving any issues that may arise.
  • Participate in ongoing training and education to improve your skills and knowledge.
Requirements
  • Clean motor vehicle driving record.
  • High school diploma or equivalent.
  • Department of Transportation certification.
  • Commercial driver's license (CDL).
Work Environment

The work involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.

Physical Demands

The work requires some physical exertion, including long periods of standing, walking, and lifting. You must be able to move a minimum of 50 pounds assisted or unassisted.

Benefits
  • Career stability.
  • Opportunities for advancement.
  • Mindset App Reimbursement.
  • Gym Reimbursement Program.
  • Health insurance & Prescription plans, if eligible.
  • Paid holidays, vacation, and sick days, if eligible.
  • Life insurance.
  • MetLaw Legal program.
  • MetLife auto and home insurance.
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
  • 401(k) Savings Plan.
  • Employee Stock Ownership Plan (ESOP).
  • 24-hour physician available for kids.
  • Dental & Vision Plans.
  • Business travel insurance.
  • You Matter EAP.
  • LifeLock Identity Theft Protection.
  • Critical Illness/Group Accident Insurance.
  • Dave Ramsey's SmartDollar Program.

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