Chevrolet Sales and Service Coordinator

1 week ago


Amsterdam, New York, United States Mangino Chevrolet Full time

We are seeking a highly skilled Customer Service Representative to join our team at Mangino Chevrolet. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and building strong relationships with customers.

About the Role

This full-time position involves working in a fast-paced environment, interacting with customers via phone, email, and live chat, and providing them with information and support regarding our products and services. As a Customer Service Representative, you will play a critical role in ensuring that our customers receive the highest level of service and satisfaction.

Salary and Benefits

The salary for this role is estimated to be between $40,000 and $55,000 per year, depending on experience, plus monthly commission. We also offer a comprehensive benefits package, including health insurance, dental insurance, vision insurance, 401(k) retirement plan, paid sick leave, group life insurance, long-term disability insurance, optional Aflac supplemental insurance, and a generous holiday bonus.

Job Requirements

To be successful in this role, you will need to have:

  • A minimum of one year of sales experience
  • Experience in a BDC (Business Development Center) role is a must
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment
Responsibilities

Your primary responsibilities as a Customer Service Representative will include:

  • Answering inbound customer calls and establishing follow-up appointments
  • Making outbound customer calls to generate dealership traffic and new business
  • Responding quickly to internet, phone, and live chat inquiries using email, scripts, and templates
  • Providing customers with initial information and escalating them to the appropriate dealership resources for further information
  • Following up with leads that may not be ready to make an appointment or that resulted in a no-show
  • Participating in all team and process-development sessions
  • Maintaining positive relationships with BDC teammates, sales teams, service teams, and dealership management
  • Utilizing company systems daily (CRM, DMS, etc.)
  • Keeping records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken
  • Completing any required forms, preparing change of address records, or updating customer information using computers
  • Referencing unresolved customer grievances to designated departments for further investigation
  • Cross-training in both sales and service departments as needed
  • Contacting customers to respond to inquiries or to notify them of sales and service information
  • All other work-related duties as assigned


  • Amsterdam, New York, United States Mangino Chevrolet Inc Full time

    Job OverviewMangino Chevrolet Inc, a well-respected family-owned business in the Upstate NY area, is seeking a talented and dedicated professional to join our thriving dealership. As an Auto Parts Sales Specialist, you will be responsible for overseeing the parts sales process from start to finish.


  • Amsterdam, New York, United States Mangino Chevrolet Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Mangino Chevrolet. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences.About the RoleThis full-time position involves working in a fast-paced environment, interacting with customers via phone, email, and live chat,...


  • Amsterdam, New York, United States Mangino Chevrolet Inc Full time

    Are you a people person with excellent communication skills? Mangino Chevrolet Inc. is seeking a talented and dedicated professional to join our team as a Customer Service Representative. In this role, you will be responsible for answering inbound customer calls, making outbound calls to generate dealership traffic, and responding to internet and phone...


  • Amsterdam, New York, United States Mangino Chevrolet Inc Full time

    About Mangino Chevrolet IncWe are a well-respected, family-owned business serving customers in New York, Vermont, and Massachusetts for over 20 years.


  • Amsterdam, New York, United States Mangino Chevrolet Inc Full time

    CAR SALES AND CUSTOMER CARE SPECIALIST POSITION AVAILABLEMangino Chevrolet Inc is a trusted family-owned business in the Upstate NY area serving customers in New York, Vermont, and Massachusetts for over 20 years. We are seeking a highly skilled Car Sales and Customer Care Specialist to join our team.Job DescriptionThe successful candidate will be...

  • BDC Representative

    2 weeks ago


    Amsterdam, New York, United States Mangino Chevrolet Inc Full time

    How You'll ThriveIn this role, you will work closely with the BDC, sales, and service teams to provide exceptional customer experiences. Your strong communication skills and attention to detail will enable you to effectively handle customer inquiries and resolve issues promptly. With opportunities for growth and professional development, you will have the...


  • Amsterdam, New York, United States Mangino Chevrolet Inc Full time

    Become an integral part of our Express Lube Team at Mangino Chevrolet Inc. We're seeking a skilled and detail-oriented individual to join our team as an Automotive Service Technician - Oil Change Specialist.About UsMangino Chevrolet Inc is a well-respected, family-owned business serving customers in New York, Vermont, and Massachusetts for over 20 years. Our...


  • Amsterdam, New York, United States Mangino Chevrolet Inc Full time

    Job ResponsibilitiesAs a Wholesale Parts Team Member at Mangino Chevrolet Inc, you will communicate with customers regarding their order status, provide price quotes, and assist in collecting payments. You will also be responsible for locating out-of-stock parts from outside sources and submitting emergency orders when necessary.BenefitsHealth Insurance:...


  • Amsterdam, New York, United States Mangino Chevrolet Inc Full time

    We are looking for a highly skilled Automotive Client Relations Representative to join our team at Mangino Chevrolet Inc. As a key member of our sales and service department, you will be responsible for delivering exceptional customer experiences through strong communication skills, time management, and multi-tasking abilities.The estimated annual salary for...


  • Amsterdam, New York, United States Capstone Center for Rehabilitation and Nursing Full time

    OverviewCapstone Center for Rehabilitation and Nursing offers an exciting opportunity for a skilled Registered Nurse to join our team as a Nurse Care Coordinator. As a key member of our nursing staff, you will be responsible for providing exceptional patient care and support.SalaryThe estimated annual salary for this position is $85,000-$110,000 based on...


  • Amsterdam, New York, United States Mangino Chevrolet Inc Full time

    Job Responsibilities:Answer inbound customer calls and establish follow-up with appointments.Make outbound customer calls to generate dealership traffic and new business.Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates.

  • Sales Associate

    6 days ago


    Amsterdam, New York, United States Wal-Mart Stores , Inc. Full time

    At Wal-Mart Stores , Inc., we are looking for a Sales Associate to join our team in the Amsterdam, NY area. As a Sales Associate, you will play a crucial role in ensuring customer satisfaction by providing excellent service and product knowledge. The hourly wage range for this position is $15.00 to $26.00, with additional compensation including annual or...

  • Sales Team Leader

    7 days ago


    Amsterdam, New York, United States Alpin Haus Full time

    Alpin Haus Assistant RV Sales Manager Job DescriptionWe are seeking an experienced Assistant RV Sales Manager to join our team at Alpin Haus. In this role, you will be responsible for working sales deals at the desk with RV Outfitters and assisting in closing deals with customers when needed.The ideal candidate will have a strong background in customer...


  • Amsterdam, New York, United States Alpin Haus Full time

    Alpin Haus Assistant RV Sales Manager Job OverviewAt Alpin Haus, we are looking for a skilled Assistant RV Sales Manager to lead our sales team and drive business growth. As a key member of our management team, you will play a vital role in achieving sales targets and delivering exceptional customer experiences.In this role, you will be responsible for...


  • Amsterdam, New York, United States Freedom Boat Club of Greater Boston and Cape Cod Full time

    Job Title: Marine Operations ManagerThis is an exciting opportunity for a seasoned professional to join our team as a Marine Operations Manager. In this role, you will be responsible for leading the day-to-day operations of our boat club locations, driving customer satisfaction, and ensuring compliance with safety regulations and company standards. If you...


  • Amsterdam, New York, United States St. Mary's Health Care Full time

    **Job Overview**We are seeking a dedicated Environmental Services Assistant to join our team at St. Mary's Health Care.Salary: $15.30 - $19.89 per hour, based on experience.About the RoleThis role involves maintaining the cleanliness and hygiene of patient rooms and other assigned areas. You will be responsible for collecting and removing trash, changing bed...


  • Amsterdam, New York, United States Dollar Tree Full time

    Job Title: Sales Floor Team MemberCompany Overview: Dollar Tree is a leading discount retailer offering a wide range of products at an affordable price. As a sales floor team member, you will play a vital role in delivering exceptional customer service and maintaining a positive shopping experience for our customers.About the Role:Handle all sales...


  • Amsterdam, New York, United States Walmart Full time

    About the Job: We're looking for a talented Sales Associate to join our team at Walmart. As a Sales Associate, you will be responsible for delivering exceptional customer service, processing transactions efficiently, and maintaining a high level of product knowledge.Responsibilities:Provide customers with information about products and servicesProcess...


  • Amsterdam, New York, United States Dollar Tree Full time

    About the Role: We are seeking a motivated and detail-oriented Sales Floor Team Member to join our team at Dollar Tree. As a key member of our retail team, you will be responsible for handling all sales transactions while operating assigned cash registers, maintaining security of all cash, and providing exceptional customer service.\Key...


  • Amsterdam, New York, United States Dollar Tree Full time

    Job Summary: We are seeking a skilled Sales Floor Associate to join our team at Dollar Tree. As a key member of our sales floor team, you will be responsible for providing an exceptional shopping experience for our customers.">Key Responsibilities: - Process sales transactions accurately and efficiently. - Maintain a clean and organized store environment. -...