Customer Service Representative
1 month ago
Job Title: Customer Service Representative
Job Summary:
As a Customer Service Representative at Walmart, you will be responsible for providing exceptional customer service, processing returns and refunds, and carrying out financial transactions. You will work closely with customers to resolve their issues and ensure a positive shopping experience.
Key Responsibilities:
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Process returns and refunds, ensuring accurate and efficient handling of customer transactions.
- Carry out financial transactions, including processing payments and handling cash and credit transactions.
- Work closely with customers to understand their needs and provide solutions to their problems.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Basic math skills and accuracy with handling cash and credit transactions.
Benefits:
- Competitive hourly wage.
- Performance-based incentive awards.
- Health benefits, including medical, vision, and dental coverage.
- Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
- Paid time off benefits, including parental leave, family care leave, bereavement, jury duty, and voting.
At Walmart, we are committed to providing a positive and inclusive work environment for all associates. We offer a range of benefits and perks to support your well-being and career growth.
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