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Billing Representative II

1 month ago

Warrenville, South Carolina, United States NorthShore University HealthSystem Full time
Job Summary

We are seeking a highly skilled Billing Representative II to join our team at NorthShore University HealthSystem. As a key member of our revenue cycle team, you will be responsible for ensuring accurate and timely billing and collection of patient accounts.

Key Responsibilities
  • Perform weekly visit reconciliation and generate error reports to ensure accurate billing and collection.
  • Process charges and create invoices on a weekly basis.
  • Post invoices, print, and mail invoices to non-workers comp clients monthly.
  • Act as the main point of contact for client billing questions and monitor client billing accounts receivable for delinquencies.
  • Utilize various report tools to follow up on unpaid claims and generate reminders and collection notices as needed.
  • Audit claims and registration information to ensure accuracy and make necessary corrections.
  • Review and perform refunds and adjustments on accounts with credit balances.
  • Respond to and research billing and collecting issues to ensure accurate insurance payment and patient balance amounts.
Requirements
  • High School Diploma or GED
  • Basic computer knowledge
  • Knowledge of accounts receivable and the collection cycle, third-party payer reimbursement policies, refunds, and services as a liaison for internal and external customers.
  • Minimum one year of customer service experience with strong phone etiquette
  • Minimum one year of previous hospital patient accounting or customer service experience
  • Knowledge of governmental billing and reimbursement practices
  • Knowledge of a hospital's revenue cycle from patient scheduling and registration through billing and collection
Benefits
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, Pet, and Vision options
  • Tuition Reimbursement
  • Free Parking
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities
  • Visa Sponsorship Available (Nursing and Lab roles)

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties.

Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence.

For more information, visit our website to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Diversity, equity, and inclusion are at the core of who we are; being there for our patients and each other with compassion, respect, and empathy.

We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

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