Server

4 weeks ago


New York, New York, United States The Mark Hotel Full time
Job Title: AM Server

At The Mark Hotel, we are seeking a highly skilled and experienced AM Server to join our team.

Job Summary:

The AM Server will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable dining experience. This role requires a strong passion for delivering high-quality service, a keen eye for detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Provide exceptional service to guests, ensuring their needs are met and exceeded.
  • Uphold the highest standards of cleanliness and organization throughout the restaurant.
  • Execute all necessary steps of service with precision and attention to detail.
  • Ensure accurate financial records of the shift, including all discounts and comps.
  • Respond positively to guest requests and concerns.
  • Participate in all monthly training seminars to enhance knowledge and skills.
  • Execute daily side work with enthusiasm and motivation.
  • Check with customers to ensure they are enjoying their experience and meals.

Requirements:

  • Proficient in all aspects of fine dining service.
  • Knowledge of food and beverage, with a passion to cultivate this skill.
  • Ability to lift up to 30 lbs. occasionally.
  • Proven track record for guest satisfaction.
  • Confident and professional appearance, meeting company grooming standards.
  • Team player with the ability to multitask and meet deadlines.

Education and Experience:

  • Two years prior front of the house experience in a high volume, upscale dining establishment.

Additional Requirements:

May be required to work late nights, holidays, and long days as necessary.


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