Senior Service Coordinator

12 hours ago


Bradenton, Florida, United States Butler America Aerospace LLC Full time
Senior Service Coordinator Job Description

We are seeking a highly motivated and experienced Senior Service Coordinator to join our Professional Services team at Butler America Aerospace, LLC.

The ideal candidate will have a strong background in customer-facing roles, with experience in administrative and commercial settings. They will be responsible for coordinating scheduling with partners, vendors, and internal teams, tracking time and expenses, and managing professional services billing.

The Senior Service Coordinator will also be responsible for onboarding vendors, managing purchase orders, and ensuring compliance with local licenses and requirements. They will maintain relationships with partners and customers, expand the list of resources and providers, and respond to email inquiries.

The successful candidate will have excellent problem-solving skills, be able to work well under deadlines, and have high-quality organizational skills. They will also have experience with MS Office, including Word and Excel, and be proficient in using the Salesforce CRM platform.

We offer a competitive benefits package, including 401K, medical, dental, and vision, as well as sick time as applicable to state law. Butler America Aerospace, LLC is an equal opportunity employer and is committed to hiring and retaining a diverse workforce.

Key Responsibilities:

  • Coordinate scheduling with partners, vendors, and internal teams
  • Track time and expenses for all projects via Salesforce
  • Manage professional services billing
  • Onboard vendors and manage purchase orders
  • Ensure compliance with local licenses and requirements
  • Maintain relationships with partners and customers
  • Expand the list of resources and providers
  • Respond to email inquiries

Requirements:

  • High School Diploma
  • 2+ years of experience in a customer-facing role
  • 1+ years of experience with MS Office, including Word and Excel

Preferred Qualifications:

  • Bachelor's Degree
  • Tableau experience a plus
  • Excellent customer service and problem-solving skills
  • Experience with using the Salesforce CRM platform
  • High-quality organizational skills
  • Ability to work well under deadlines


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