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Engineering Operations Supervisor

2 months ago

Chantilly, Virginia, United States Leidos Full time

The Engineering Operations Supervisor on the Origin IV program is tasked with the comprehensive daily management of all site implementations, site summaries, MAC installations, and other significant assignments within the client's IT framework.

This supervisor will guide a team of systems administrators, network engineers, and MAC installers.

The Engineering Operations Supervisor will oversee the daily activities and ensure the successful execution of all previously mentioned tasks for the team.

This supervisor is accountable for the performance and professional growth of the Engineering Operations team and will collaborate closely with the Chief of Operations and Architecture, ensuring that the appropriate resources are allocated to meet the defined Service Level Agreements (SLAs).


Key Responsibilities:
The ideal candidate will manage the client/server engineering team in a dynamic, mission-driven environment.

This supervisor will serve as the primary contact for the Chief of Operations and Architecture regarding all updates and task assignments related to the Engineering Operations team.


Specific responsibilities include but are not limited to:

  • Overseeing all task-level assignments within the client/server engineering team
  • Promoting a culture of continuous improvement and technical excellence within the client/server engineering team
  • Adapting to frequent priority changes based on customer directives
  • Monitoring and ensuring compliance with customer SLAs relevant to the client/server engineering team (e.g., system uptime)
  • Leading automation initiatives to enhance efficiency across projects and activities
  • Identifying and implementing standardization efforts within the client/server engineering team
  • Maintaining effective communication and coordination among clients and managers regarding engineering needs
  • Overall responsibility for a team of approximately 20 full-time employees
Mentoring team members to develop skills and foster professional growth is essential. As a condition of employment, candidates must successfully complete both a required medical and psychological evaluation.
Basic Qualifications:

  • Bachelor’s degree in Electrical Engineering, Computer Science, or a related field with 8+ years of experience, or a Master’s degree with 6+ years of experience, or 12 years of relevant experience in lieu of a degree
  • Must possess a TS/SCI clearance with polygraph to be considered
  • Strong understanding of industry standards and best practices in client/server engineering and systems administration
  • At least 10 years of cumulative experience in an IT discipline (client/server engineering, systems administration, systems engineering, software engineering, etc.)
  • Experience developing a training program to align team skills with business requirements
  • Proven experience with programs implementing IT solutions
  • Experience leading technical teams, including subcontractors
  • Familiarity with all phases of the systems development lifecycle
  • Expertise in managing teams in a fast-paced operational setting
  • Demonstrated strong leadership capabilities
  • Excellent customer service orientation
  • Strong verbal and written communication skills
Attention to detail in documentation, reporting, and communication is crucial.
Preferred Qualifications:

  • Master’s degree or equivalent professional experience and specialized training
  • Relevant technical certifications (e.g., MTA, MCSA, MCSE)
  • ScrumMaster or other Agile certifications

Compensation:


Salary Range: $122,000 - $220,900. The pay range for this position is a general guideline and not a guarantee of compensation.

Factors considered in extending an offer include responsibilities of the role, education, experience, skills, and internal equity, as well as market alignment and applicable laws.