Customer Service Representative

4 weeks ago


Lebanon, New Hampshire, United States Global Rescue Full time
Job Title: Customer Service/Inside Sales Associate

Global Rescue is seeking a highly motivated and customer-focused individual to join our Customer Relations team. As the initial point of contact for our members, you will be responsible for providing exceptional customer service and identifying the right services to meet their needs.

About Global Rescue

Global Rescue is a leading membership organization providing integrated medical, security, intelligence, and crisis response services to consumers, enterprises, and governments. Our unique operational model provides best-in-class services that identify, monitor, and respond to threats and emergencies.

Job Responsibilities
  • Develop a deep understanding of Global Rescue's products, policies, and systems to effectively communicate the value of our services to members.
  • Contribute to the growth of our consumer membership business by generating new and renewal revenue through inbound inquiries and outbound calls.
  • Act as a liaison between members and various departments to ensure seamless communication and resolution of issues.
  • Meet daily, weekly, and monthly sales goals while maintaining a high level of customer satisfaction.
Requirements
  • Previous customer service experience with a proven track record of providing exceptional service.
  • Excellent written and verbal communication skills, with the ability to articulate complex information in a clear and concise manner.
  • Attention to detail and follow-through, with the ability to manage multiple tasks and priorities.
  • Efficient time management and organizational skills, with the ability to work independently and as part of a team.
What We Offer

Competitive compensation based on experience, daily and weekly incentives, and a comprehensive benefits package. Join our team and be part of a dynamic and growing organization that is making a real difference in the lives of our members.



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