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Customer Service Representative

2 months ago


Fife Lake, Michigan, United States Waste Connections Full time

Waste Connections is seeking a Customer Service Representative to join their team in Fife, WA. The ideal candidate will have two years of customer service experience and proficiency in MS Word, Excel, and Email. The schedule will be Monday through Friday from 8 a.m. to 5 p.m. with a starting pay of $19-$21 per hour, depending on experience. The role involves working in conjunction with other departments to resolve customer disputes, interviewing customers, and recording interview information into a computer. The successful candidate will also be responsible for delivering services to customers in a manner that promotes goodwill and interacting with customers and Waste Connections employees to determine service requirements and resolve problems or complaints. The work environment is an office setting with a clean, ventilated, and well-lighted area. The Customer Service Representative will have their own workstation or cubicle space and be equipped with a telephone, headset, and computer. The ideal candidate will have excellent organization and communication skills, the ability to analyze and solve problems, and the ability to read, write, comprehend, and communicate in English. Waste Connections offers excellent benefits, including medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement, and unlimited opportunities to advance in their career. The company is an equal-opportunity employer and welcomes applications from qualified individuals.