Logistics Coordinator
3 weeks ago
Job Summary
We are seeking a highly skilled Logistics Specialist to join our team at First Brands Group, LLC. As a key member of our logistics team, you will be responsible for providing daily tactical support for domestic and international transportation activities.
Key Responsibilities
- Work with our Transportation Management 3PL to support inbound and outbound transportation activities at our distribution center, manufacturing facilities, and supplier locations.
- Assist with developing and implementing cost savings initiatives to improve our logistics operations.
- Improve customer service levels by assisting sales, marketing, customer service, and other internal entities to ensure customer vendor guidelines are adhered to.
- Interface with customer service, carriers, customers, and suppliers to resolve Over, Short, and Damage (OS&D) issues.
- Work with distribution center personnel to resolve transportation issues and recommend improvements to processes.
- Review and help resolve invoicing/payment issues, working with our 3rd party freight payment company and escalating as needed.
- Troubleshoot invoice issues through review of rates, service, commodity description, FAK, and correct addresses as needed.
- Ensure timely and accurate auditing and reconciling of weekly freight funding request files.
- Perform ad hoc analysis and reporting to support our logistics operations.
- Backup for transportation personnel for other business units as needed.
- Request quotes and follow approval processes for expedited shipments.
Requirements
- Minimum 3 years of experience in logistics/transportation position.
- Experience in automotive aftermarket and/or retail preferred.
- Experience with freight payment processes preferred.
- Strong communication skills to convey information at multiple levels of the organization.
- Ability to extract, link, cleanse, manipulate, analyze, and draw meaningful business conclusions from large datasets drawn from multiple systems.
- Proficient in Excel.
- Demonstrated ability to manage multiple projects, work priorities, planning, and task delegation.
- Strong internal/external customer service skills.
- Use of logic, critical thinking, and appropriate methods to solve problems with effective solutions.
- Effectively exercise discretion and independent judgment.
- Bachelor's or Associate's degree preferred.
- Bilingual, English/Spanish would be a plus.
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