Retail Customer Service Representative

1 week ago


Rochester, New York, United States Goodwill of the Finger Lakes Full time
About the Job

In this role, you will play a vital part in delivering exceptional customer experiences, maintaining a clean and organized store environment, and contributing to the overall success of our retail team. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply.

Job Description:

The Sales Floor Associate is a critical position that requires a unique blend of technical skills, business acumen, and interpersonal abilities. Key responsibilities include:

Customer Service
  • Engage with customers to understand their needs and provide personalized recommendations.
  • Respond promptly to customer inquiries and resolve issues in a professional and courteous manner.
Cash Handling
  • Accurately process transactions using a cash register.
  • Handle customer payments, including cash, credit card, and mobile payments.
Store Maintenance
  • Maintain a clean and safe work environment by completing tasks such as restocking shelves, sweeping floors, and emptying trash cans.
  • Report any safety hazards or concerns to management promptly.
What We Offer:
  • Competitive Estimated Salary: $28,000 - $38,000 per year, depending on experience and qualifications.
  • Ongoing Training and Development: Opportunities to enhance your skills and advance your career.
  • A Positive and Supportive Work Environment: Collaborative team members and a culture that values diversity, equity, and inclusion.


  • Rochester, New York, United States Tops Friendly Markets Full time

    Tops Friendly Markets is seeking a detail-oriented Customer Service Representative to provide exceptional customer experiences. The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to work effectively in a fast-paced retail environment.About the RoleAs a Customer Service Representative at Tops Friendly...


  • Rochester, New York, United States Wal-Mart Stores , Inc. Full time

    As a Customer Service Representative with Wal-Mart Stores, Inc., you will play a vital role in delivering an exceptional shopping experience for our customers. You will be responsible for answering customer questions, resolving issues, and providing personalized service to meet their needs. Your strong communication and interpersonal skills will enable you...


  • Rochester, New York, United States Burlington Full time

    We're looking for a Customer Service Representative to join our team in Rochester, NY. As a Store Associate, you'll play a critical role in maintaining a secure shopping environment and providing exceptional customer service. You'll work closely with store leadership to identify and report theft incidents, and contribute to a positive and inclusive work...


  • Rochester, New York, United States Kindthread Full time

    Welcome to Scrubs & Beyond, where we're dedicated to providing our customers with an exceptional shopping experience. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the highest level of service and support.About the PositionThis is an exciting opportunity to join our team and contribute to the success...


  • Rochester, New York, United States Jackson Hewitt - 3274 Full time

    Job OverviewWe are looking for a skilled Customer Service Representative to join our team at Jackson Hewitt - 3274. As a key member of our staff, you will be responsible for delivering exceptional client experiences and providing essential support in a fast-paced retail environment.In this role, you will actively engage with clients, confirm appointments,...


  • Rochester, New Hampshire, United States Dollar Tree Full time

    We are seeking a highly motivated retail professional to contribute to the success of our store as a Customer Service Representative. Delivering exceptional customer service is a critical aspect of this role, ensuring customers have an outstanding shopping experience.Key Responsibilities:Process all sales transactions efficiently and accurately while...


  • Rochester, New York, United States AlienVault Full time

    Job SummaryWe are seeking a retail sales representative to join our team in Rochester, New York. As a retail sales representative, you will be responsible for meeting sales targets and earning commission by selling AT&T's latest devices and personalized services. You will work a schedule between 9am-9pm, including weekends, and have the opportunity to...


  • Rochester, New York, United States Jackson Hewitt - 3274 Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Jackson Hewitt - 3274. As a key member of our front desk staff, you will be responsible for providing exceptional client experiences and ensuring the smooth operation of our office.In this role, you will engage with clients, confirm appointments, follow up with past and...


  • Rochester, New Hampshire, United States Wal-Mart Stores , Inc. Full time

    **Job Title:** Customer Service Representative**Location:** Rochester, NH**Job Function:** Retail Store Jobs**Employment Type:** Full & Part Time**Position Type:** Hourly **About the Job:**We are seeking a customer service representative to join our team at Walmart in Rochester, NH. As a customer service representative, you will be responsible for providing...


  • Rochester, New York, United States Express Full time

    About UsExpress, Inc. is a leading Direct-to-Consumer platform operating two iconic brands: EXPRESS and BONOBOS. Our mission is to provide high-quality products and exceptional customer experiences, empowering individuals to express themselves confidently.Job RequirementsTo succeed in this role, you should have:A high school diploma or equivalent...


  • Rochester, New York, United States Cell Phones for Less INC Full time

    Cell Phones for Less INC is a leading authorized retailer for Cricket Wireless in New York and Pennsylvania, seeking a dynamic and sales-driven individual to join our fantastic team. As a certified Best Place to Work, we value enthusiasm technology, passion for sales, and excellent customer service.We offer a competitive salary range of $15-$25.50 per hour,...


  • Rochester, New York, United States Family Dollar Full time

    Company Overview: Family Dollar is a leading retail chain offering a wide range of products at affordable prices. As a Customer Service Representative, you will be an integral part of our team, ensuring exceptional customer service and supporting store operations.Estimated Salary: $12-$15 per hourJob Description: We are seeking a highly motivated individual...


  • Rochester, New York, United States Penske Full time

    Penske, a leading logistics company, is seeking a Customer Service Representative to join their team in a busy Corporate Sales Center. As a representative, you will be responsible for handling incoming sales and customer service calls, explaining sales procedures and responding to inquiries, and inputting customer information into the Salesforce.com...


  • Rochester, New York, United States Ardene Full time

    Be part of an energetic and dynamic team at Ardene, where fashion meets fun! As a Seasonal Retail Representative, you will provide outstanding customer service, merchandise, generate and process sales, and maintain the store's cleanliness and appearance.Responsibilities Include:Ensuring excellent customer experience by creating a friendly environment,...


  • Rochester, New York, United States Wells Fargo Bank Full time

    We are seeking a skilled Customer Service Representative to join our team at Wells Fargo Bank. In this role, you will have the opportunity to work with customers and provide exceptional service while handling a variety of transactions.About the RoleThe successful candidate will be responsible for processing customer transactions, answering questions, and...


  • Rochester, New York, United States Wegmans Food Markets Full time

    Join us at Wegmans Food Markets as a Customer Service Representative! We're committed to helping our customers live healthier, better lives through exceptional food and outstanding service.About the RoleThis position involves interacting with customers in a friendly and professional manner, responding to their queries, and resolving any issues they may have....


  • Rochester, New York, United States Burlington Full time

    As a Retail Security Specialist at Burlington Stores, Inc., you will play a critical role in maintaining a safe and secure shopping environment for our customers.Responsibilities include standing at store entrances, monitoring the environment, and reporting any suspicious activity to management.We offer competitive wages, flexible scheduling, and...


  • Rochester, New York, United States Rochester Promotions Firm Full time

    We are seeking a highly motivated and results-driven Customer Solutions Representative to join our dynamic team at Rochester Promotions Firm. As a key member of our sales team, you will be responsible for connecting clients with their target audiences and driving revenue through brand advertising and client-facing services.The ideal candidate will have 0-3...


  • Rochester, New York, United States ASSA ABLOY Fenestration Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at ASSA ABLOY Fenestration. In this role, you will be responsible for providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner.


  • Rochester, New York, United States ELEPHANT MANAGEMENT LLC Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Fox's Deli @ The JCC. As a key member of our café staff, you will be responsible for delivering exceptional customer service, preparing and serving high-quality food and beverages, and maintaining a clean and welcoming environment.