Personal Lines Account Manager
4 weeks ago
We are seeking a highly skilled Personal Lines Client Service Manager to join our global brokerage team at Gallagher. As a key member of our team, you will be responsible for delivering exceptional customer service to a diverse range of clients.
Key Responsibilities- Provide service to existing clients, identifying and assessing their needs to achieve satisfaction.
- Answer questions related to policy endorsements, acquiring inspections or appraisals, and remarketing.
- Research and respond to inquiries via phone, client walk-ins, chat, and email to provide policy and/or claims information and work diligently to come up with a resolution.
- Discuss different types of policies, including auto, homeowners, and umbrella policies.
- Secure existing business and drive the sale of additional services and lines of coverage.
- Maintain accurate client and policy data and documents within the Gallagher system.
- Use Gallagher's technology, such as Applied Epic, to improve productivity and quality.
- Effectively manage multiple competing priorities on a daily basis.
- Bachelor's degree with 0+ years of client service and/or claims management experience OR High School degree/GED with 3+ years of client service and/or claims management experience.
- Active Producer's license.
- Strong written and verbal communication skills.
- Proficient in using technology as a tool to maximize productivity and quality.
- Nice to have: 1+ years of prior experience providing client-facing customer service, currently licensed in P&C, or ability to obtain licensing within 90 days of hire.
Gallagher is a global insurance brokerage firm that values inclusion and diversity. We believe that all persons are entitled to equal employment opportunity and prohibit any form of discrimination based on protected characteristics. We are committed to creating a workplace that is inclusive and diverse, where everyone feels valued and respected.
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Personal Lines Account Manager
6 days ago
Newton, United States Gallagher Full timeJob Title: Personal Lines Account ManagerWe are seeking a highly skilled and experienced Personal Lines Account Manager to join our team at Gallagher. As a key member of our global brokerage team, you will be responsible for providing exceptional customer service to our clients, identifying and assessing their needs to achieve satisfaction, and working...
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Personal Lines Account Manager
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Newton, United States Gallagher Full timeIntroductionGallagher's global brokerage team is seeking a skilled Personal Lines Account Manager to join our dynamic team. As a key member of our team, you will be responsible for delivering exceptional customer service and building strong relationships with clients.Key ResponsibilitiesProvide service to existing clients, identifying and assessing customer...
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Personal Lines Account Manager
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Newton, Massachusetts, United States GGB - Global Full time{"About the Role": "We are seeking a Personal Lines Client Service Manager to join our growing team at GGB - Global. As a key member of our team, you will be responsible for delivering exceptional customer service to a range of clients, addressing issues from simple to complex, and building strong relationships with clients to drive business growth.", "Key...
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