Campus Retention Strategist

7 days ago

River Falls, Wisconsin, United States University of Wisconsin River Falls Full time

The University of Wisconsin River Falls is seeking a skilled Campus Retention Strategist to join their team. This role plays a crucial part in driving student success and retention initiatives across the campus.

Key Responsibilities:

  • Campus Support (50%):

Campus-Wide Program Implementation and Coordination

  • Coordinate alerts and cases outreach process engaging with students experiencing academic and/or personal challenges.
  • Monitor, evaluate, and modify processes, procedures, and standards ensuring alignment with the Institution's mission, values, goals, and objectives.
  • Manage onboarding of new departments and campus partners to align their needs with Navigate capabilities.
  • Provide ongoing training to the campus community related to software updates and enhancements.
  • Create copy for messaging campaigns, events, and other student success resources across the institution.
  • Maintain robust web-based documentation for reference and troubleshooting.
  • Deliver training to new and continuing platform users.
  • Focused on campus-wide program implementation.
  • Serves as the program or unit liaison to internal and external stakeholder groups.

Data Analysis & Reporting (45%):

  • Inputs, maintains, and analyzes data in confidential databases and transfers data as needed.
  • Generates data-based annual reports of curricular and departmental outcomes.
  • Provides expert statistical consulting, analysis, and technical assistance on research projects, program assessment, and evaluation including surveys and quick polls.
  • Facilitate the preparation of reports, assessments, and materials for advising as requested by the Vice Chancellor.
  • Use data to determine the effectiveness of advising programming across campus, including but not limited to first year registration, orientation, EAB early alert interventions, Advising Day, withdrawal trends and interventions, etc.
  • Collect and review student data to identify trends and evaluate enrollment levels, retention rates, academic progress, and graduation rates.
  • Responsible for leveraging EAB Navigate to improve, standardize, and coordinate academic advising functions at UW-River Falls.

Miscellaneous (5%):

  • Monitor the Navigate email account.
  • Serve on department, division, or university committees.
  • Actively participate in following applicable safety rules and regulations including necessary training and drills.
  • Perform other duties as assigned.

Required Qualifications:

  • Bachelor's degree required (by start date).
  • Minimum 3-5 years supporting student success.
  • Commitment to a student-centered approach with the ability to work with a diverse population.
  • Demonstration of excellent organizational, communication, presentation, and interpersonal skills.
  • Knowledge of PeopleSoft and EAB Navigate preferred.
  • Experience implementing effective practices supporting recruitment and retention.
  • Demonstrate strong oral, written, and interpersonal communication skills.
  • Detail-oriented and ability to meet deadlines.

Estimated Salary Range: $65,000 - $85,000 per year.

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