Hotel Operations Manager

5 days ago


Watford City, North Dakota, United States Aimbridge Hospitality Full time

Job Overview

Aimbridge Hospitality is seeking a skilled Night Auditor to join our team at The Inn at Hunters Run. As a key member of the front desk operations, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of service.

Responsibilities

We are looking for a highly organized and detail-oriented individual who can handle multiple tasks with ease. Your primary responsibilities will include:

  • Managing front desk operations during the overnight shift, typically from 11 pm to 7 am
  • Registering guests, making reservations, and preparing daily reports
  • Balancing transactions, conducting security walks, and maintaining the overall security of the property
  • Maintaining accurate records, including log books and other documents
  • Providing exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner
  • Collaborating with other team members to ensure smooth day-to-day operations

Requirements

To succeed in this role, you will need to possess:

  • At least 1 year of progressive experience in a hotel or related field
  • A high school diploma or equivalent required; college coursework in a related field is helpful
  • Prior supervisory responsibility is preferred
  • The ability to work independently and with minimal supervision
  • Knowledge of accounting principles and basic arithmetic functions
  • Excellent problem-solving and communication skills
  • A working knowledge of Windows operating systems, company-approved spreadsheets, and word processing software

Benefits

Aimbridge Hospitality offers a competitive benefits package, including:

  • Medical, dental, and vision coverage
  • Short-term and long-term disability income
  • Term life and AD&D insurance
  • 401(k) retirement plan
  • Employee assistance program
  • Daily pay (ask your recruiter for more details)

Estimated Salary Range

This position comes with an estimated salary range of $45,000 - $55,000 per annum, based on location and industry standards.



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