Service Excellence Associate

4 days ago


Rolling Meadows, Illinois, United States Gallagher Full time
Join Our Team

Gallagher Benefit Services is seeking a talented and motivated individual to join our team as a Client Service Associate. As a key member of our account team, you will play a vital role in delivering exceptional service to our clients and contributing to our business growth.

Salary

The estimated annual salary for this role is $55,000-$70,000, depending on location and experience. We strive to recognize and reward our employees' hard work and dedication with competitive compensation packages.

Job Description

As a Client Service Associate, you will be responsible for:

  • Leveraging your exceptional communication skills to provide seamless support to clients and internal stakeholders
  • Developing strong relationships with clients, understanding their needs, and identifying opportunities to drive business growth
  • Participating in open enrollment meetings, presenting to clients, and responding to their inquiries

We are looking for a talented and motivated individual who is eager to learn, grow, and contribute to our team's success. If you possess excellent verbal and written communication skills, are adaptable, resilient, and able to clarify priorities and manage your time wisely, we encourage you to apply.

Required Skills and Qualifications

To be successful in this role, you will need:

  • A high school diploma or equivalent, plus one year of directly applicable experience
  • Proficiency in Microsoft Office and basic math skills

Preferred qualifications include an associate's degree, professional certification, or equivalent training and experience, as well as previous experience managing client relationships.

Benefits

We offer a comprehensive benefits package that includes:

  • Medical, dental, and vision plans
  • Life and accident insurance
  • 401(k) and Roth options
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • Paid parental leave

In addition to these core benefits, we also offer flexible work hours, digital mental health services, training programs, and Gallagher Thrive, a wellness program designed to promote overall well-being.



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