Culinary Services Manager

2 weeks ago

Bradford Vermont, United States Healthcare Services Group, Inc. Full time

Overview:
Who We Are

Healthcare Services Group, Inc. (HCSG) is a seasoned partner specializing in the management of housekeeping, laundry, dining, and nutritional services within the healthcare sector. With over 45 years of experience, we have delivered vital services to numerous healthcare communities nationwide.

As a leader in our field, we are acknowledged for our fair treatment of customers and employees, as well as our commitment to excellence through continuous training and development of team members at all levels.

Our Company Purpose & Values

Our Purpose is to Foster Fulfillment in Communities.


Our Values—Integrity, Collaboration, Empowerment, Passion, and Perseverance (also known as Grit)—guide our decisions and actions both in and out of the workplace.

Who You Are

You are motivated, ambitious, and possess a personal commitment to serving others, with a desire to make a positive impact in your community.

You thrive in collaborative environments, are willing to take initiative, and go the extra mile to achieve results.

You are passionate about delivering exceptional customer and resident experiences every day.

What We Offer

HCSG provides a comprehensive range of benefits designed to support the health and well-being of our associates and their families. Our goal is to enhance the overall quality of life for our associates and their loved ones.


Benefits include FREE Telemedicine and Prescription Discount Programs, along with a variety of medical, dental, vision, and other supplemental health plans.

*Availability may vary by state.

Training - We prioritize the development and education of our associates. Our philosophy of promoting from within creates a dynamic and rewarding career path with HCSG.


Employee Assistance Programs - FREE access for employees and their families to health, financial, and family services to support their welfare and mental and physical health.

Employee Recognition Programs - We strive to acknowledge employees who embody our Company Purpose and are dedicated to #GoingBeyond for our Client, Resident, and Employee Communities.


Going Beyond Assistance Fund - A 501(c)(3) nonprofit established by HCSG to serve as a charitable employer-sponsored disaster relief organization, providing emergency, hardship, and disaster assistance to HCSG employees and their dependents.

Paid Holidays and Vacation for eligible employees.

Employee Stock Purchase Plan - Investment opportunities available to all eligible employees after two years of service.

Nationwide Opportunities - Transfers available nationwide, ideal for active military and their families.

Keeping You Safe


The safety and health of our employees and the resident communities we serve are our Company's top priority.

Personal Protective Equipment - All employees will be provided with and required to wear appropriate PPE for all tasks.

COVID-19 Vaccination - Employees must comply with all policies as mandated by State, Local, and/or our Customers.

Why HCSG


At HCSG, you will discover an environment that is fulfilling, collaborative, committed, stimulating, and structured to help you succeed in serving our communities.

We offer engaging opportunities for every stage of one's career. HCSG is dedicated to providing growth and leadership opportunities to ensure your success.

Position Summary


Culinary Services Manager - Oversees the foodservice program at a single location, providing leadership, support, and guidance to ensure that food quality standards, inventory levels, food safety protocols, and customer service expectations are consistently met. This includes adhering to facility menus and applicable federal, state, and local regulations, in alignment with our established policies and procedures to guarantee high-quality dining services at all times.


Reporting - Maintains comprehensive records of income and expenditures, food supplies, personnel, and equipment in a report format to be submitted to HCSG and facility management.


Training - Responsible for all training, quality control, and in-servicing of staff to meet HCSG standards, which includes regular kitchen tours to assess work quality using Quality Control Indicators (QCIs) for documentation purposes.

Must also be capable of performing the essential job functions of dietary aide, cook, and dishwasher positions to train and assist during staff shortages.

Communication - Effectively communicates all directives from client managers, building occupants, and administrators to HCSG staff.

Safety - Utilizes protective gear in all relevant functions. Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions. Timely reporting of equipment/cleaning product needs and malfunctions to supervisors is essential. Ensures that established standards, safety, and quality guidelines are met.

Follows infection control and universal precautions policies and procedures to maintain a sanitary environment at all times.

Adheres to proper reporting, isolation, and handwashing procedures/techniques.

Punctuality - Consistent attendance and timely arrival are required. Completes assigned cleaning areas according to schedule. Responds to the paging system promptly and appropriately.

Customer Experience - Represents HCSG positively by following instructions and being courteous and cooperative with supervisors, co-workers, and client staff.

Resident Experience - Engages in positive, pleasant, and tactful interactions with residents, staff, and facility guests.

Qualifications

Exhibit a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily.


After completing all necessary training, utilize leadership skills to fulfill all responsibilities independently and do so without injury to oneself or others.


An associate's degree or higher in food service management or hospitality, with coursework in food service or restaurant management from an accredited institution is preferred.

Specialized training in foodservice management and nutrition is required.

Must provide proof of or successfully complete an approved Conference of Food Protection (CFP) Food Protection Manager (FPM) course within the first 14 days of employment.

Participation in the Certified Dietary Manager (CDM) course, or certification as mandated by State & County law is necessary.


Must successfully achieve the eLuminate Food Service Manager (FSM) and Long-Term Care Food Service (LTC-FSM) certifications within the first 60 days of employment.

Two years of experience in quantity food production/service, dining/nutrition, and personnel supervision is preferred.

Basic computer skills are required to maintain records and complete reports as necessary, including web-based reporting.

Completion of an approved sanitation and safety course may be required.

Must be able to report to work as scheduled and on time.

Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers.


Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, and stand, sit, bend, and walk for extended periods.

Must be able to perform routine, repetitive tasks continuously.

Must be able to work around food and cleaning products.

Must reside within the service area.


HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes.

HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.


HCSG is dedicated to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities.

We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.

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