Member Retention Specialist

1 week ago


North Myrtle Beach, South Carolina, United States Massage Envy Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Member Retention Specialist. As a key member of our team, you will play a critical role in delivering an exceptional experience for our clients and driving the growth of our member base.

Key Responsibilities
  • Provide outstanding customer service and ensure that every client feels valued and understood.
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging home-care retail purchases.
  • Lead the location efforts to retain and engage members through interactions with existing and potential members.
  • Plan, develop, implement, and organize events inside and out of the clinic that promote products, memberships, and wellness services.
What We Offer
  • Competitive base pay of $14/hour plus bonuses and commissions.
  • Employer-paid healthcare, including medical, dental, and vision plans.
  • Matching 401(k) plan.
  • Paid time off for full-time employees.
  • Employee referral bonus program.
  • Employee Assistance Program.
  • A flexible schedule for a better work-life balance.
  • In-depth product and service training.
  • A free massage, skincare, or stretch service each month.
  • 25-40% off all products.
Requirements
  • High school diploma (or equivalent) and previous retail or sales experience (preferred).
  • Critical thinking skills with excellent math and computer skills and the ability to multitask.
  • Great people skills and the ability to establish positive relationships with guests.
  • Supporters of total body care with a general knowledge of massage and skin care services.
About Us

At Massage Envy, we're committed to delivering an exceptional experience for our clients and growing our member base. We're a team of experienced professionals who share a passion for helping others feel their best. If you're ready to join a growing community with a caring culture, we can't wait to meet you.



  • North Myrtle Beach, South Carolina, United States Massage Envy Full time

    {"title": "Member Retention Specialist", "description": "OverviewAt Massage Envy Myrtle Beach, we're passionate about helping others achieve their wellness goals. As a Member Retention Specialist, you'll play a key role in delivering exceptional customer experiences and growing our member base.Perks & PayCompetitive base pay of $14/hour plus bonuses and...


  • North Myrtle Beach, South Carolina, United States Massage Envy Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Member Retention Specialist. As a key member of our team, you will play a vital role in delivering exceptional client experiences and driving membership growth.Key ResponsibilitiesProvide outstanding customer service and ensure every client feels valued and...

  • Retention Specialist

    4 weeks ago


    Myrtle Beach, South Carolina, United States Massage Envy Full time

    ### Overview At Massage Envy Myrtle Beach, we're dedicated to helping our clients feel their best. As a Member Retention Specialist, you'll play a key role in delivering an exceptional experience and growing our member base. ### Perks & Pay * Competitive base pay of $14/hour plus bonuses and commissions * Employer-paid healthcare, including medical,...

  • Retention Specialist

    3 weeks ago


    Myrtle Beach, South Carolina, United States Massage Envy Full time

    About the RoleWe're seeking a highly motivated and customer-focused Retention Specialist to join our team at Massage Envy Myrtle Beach. As a key member of our team, you will play a critical role in delivering an exceptional experience for our clients and driving membership growth.Key ResponsibilitiesProvide outstanding customer service and ensure every...


  • Myrtle Beach, South Carolina, United States Massage Envy Full time

    About the RoleWe're seeking a skilled Retention Specialist to join our team at Massage Envy Myrtle Beach. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesProvide outstanding customer service and build strong relationships with clientsPromote the value of...

  • Retention Specialist

    1 month ago


    Myrtle Beach, South Carolina, United States Massage Envy Full time

    {"h1": "Unlock Your Potential at Massage Envy", "p": "Are you passionate about helping others achieve their wellness goals? As a Member Retention Specialist at Massage Envy, you\u0027ll play a vital role in delivering exceptional customer experiences and growing our member base.**Perks and Benefits:*** Competitive hourly rate of $14 plus bonuses and...

  • Member Specialist

    1 day ago


    Myrtle Beach, South Carolina, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Specialist to join our team at Sam's Club. As a Member Specialist, you will be responsible for providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide member service by...

  • To-Go Team Member

    2 days ago


    North Myrtle Beach, South Carolina, United States Carrabba's Italian Grill Full time

    About the RoleCarrabba's Italian Grill is seeking a skilled To-Go Specialist to join our team. As a key member of our crew, you will be responsible for delivering exceptional guest experiences.Key ResponsibilitiesUtilize food and beverage knowledge to provide personalized recommendations to guests.Anticipate and accurately process guest orders in a timely...

  • Retail Associate

    7 hours ago


    Myrtle Beach, South Carolina, United States Sam's Club Full time

    Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Retail Associate - Member Experience Specialist. In this role, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized store environment. Key Responsibilities: Provide...

  • To-Go Specialist

    1 day ago


    North Myrtle Beach, South Carolina, United States Carrabba's Italian Grill Full time

    About the RoleCarrabba's Italian Grill is seeking a skilled To-Go Specialist to join our team. As a key member of our crew, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our guests.Key ResponsibilitiesUse your knowledge of our menu to recommend and share favorite dishes with guestsAnticipate and...


  • North Myrtle Beach, South Carolina, United States Horry County Schools Full time

    Job Title: Reading Intervention SpecialistJoin Horry County Schools as a Reading Intervention Specialist and play a vital role in supporting students who require additional literacy assistance. As a member of our team, you will work closely with teachers and other support staff to provide targeted interventions and strategies to help students overcome...


  • North Myrtle Beach, South Carolina, United States Proactive MD Full time

    Job SummaryProactive MD is seeking a skilled Medical Care Specialist to join our team. As a key member of our healthcare team, you will provide exceptional patient care and support to our patients.Key Responsibilities:Provide comprehensive patient assessments, including vital signs and pre-examination procedures.Document patient data and assessments in the...

  • Culinary Specialist

    2 weeks ago


    Myrtle Beach, South Carolina, United States Topgolf Full time

    Job SummaryWe are seeking a skilled Culinary Specialist to join our team at Topgolf. As a key member of our kitchen operations, you will be responsible for preparing and cooking food items to the highest standards, ensuring exceptional quality and presentation.Key ResponsibilitiesPrepare and cook food items according to standardized recipes and menu...


  • Myrtle Beach, South Carolina, United States Dan-Kel Concrete Full time

    Job SummaryWe are seeking a skilled and experienced Concrete Cutting Specialist to join our team at Dan-Kel Concrete Cutting. As a Concrete Cutting Specialist, you will play a vital part in our daily operations, utilizing your expertise in concrete cutting to ensure the successful completion of projects.Key ResponsibilitiesPerform concrete cutting, coring,...

  • Nail Care Specialist

    1 month ago


    North Myrtle Beach, South Carolina, United States ALUR Full time

    {"title": "Nail Care Specialist", "content": "Mobile Nail TechnicianAt ALUR, we're committed to providing exceptional beauty experiences to our clients while offering our team members a platform for growth, creativity, and success.Key Responsibilities:Deliver high-quality manicure and pedicure services, including basic grooming, nail shaping, polish...


  • Myrtle Beach, South Carolina, United States Sam's Club Full time

    About the RoleWe're seeking a skilled Food Preparation Specialist to join our team at Sam's Club. As a key member of our café team, you'll play a vital role in delivering exceptional customer experiences and ensuring the highest quality food products are prepared and served to our members.Key ResponsibilitiesPrepare and serve a variety of food products,...


  • Myrtle Beach, South Carolina, United States Best Buy Full time

    Warehouse Operations SpecialistAt Best Buy, we're looking for a skilled Warehouse Operations Specialist to join our team. As a key member of our warehouse team, you'll be responsible for: Unloading trucks and accurately recording store inventory Preparing products for shipment to other stores and customers' homes Stocking shelves and organizing merchandise...


  • Myrtle Beach, South Carolina, United States Chili's Grill & Bar Full time

    Quality Assurance SpecialistAt Chili's Grill & Bar, we're committed to delivering the best experience to every Guest, every day. As a Quality Assurance Specialist, you'll play a critical role in ensuring that our food meets the highest standards of quality and taste.Responsibilities• Ensure that food is prepared to company standards and specifications•...


  • Myrtle Beach, South Carolina, United States Chili's Grill & Bar Full time

    Quality Assurance SpecialistAt Chili's Grill & Bar, we're passionate about delivering exceptional Guest experiences. As a Quality Assurance Specialist, you'll play a vital role in ensuring our food meets the highest standards of quality and taste.About the RoleWe're looking for a dependable team player who thrives in a fast-paced environment. As a Quality...


  • Myrtle Beach, South Carolina, United States Chili's Grill & Bar Full time

    Quality Assurance SpecialistAt Chili's Grill & Bar, we're passionate about delivering exceptional guest experiences. As a Quality Assurance Specialist, you'll play a critical role in ensuring our food meets the highest standards of quality and taste.Key Responsibilities:Prepare food to company specifications and standardsEnsure food orders are delivered...