Private Pay Home Care Liaison
2 days ago
HouseWorks is a leading provider of home care services, and we are seeking a highly skilled Intake Coordinator to join our team. As a member of our team, you will be responsible for managing company-wide sales leads, guiding prospective clients through the customer creation process, and maintaining pending leads to ensure timely conversion and tracking of key data. This temporary position (estimated 2 months) requires strong attention to detail, organizational skills, and the ability to work with tight deadlines. The ideal candidate will have previous sales or intake experience with proven conversion success and be located within commuting distance from our Woburn, MA office.
Key Responsibilities
- Manage lead intake process and distribute follow-up responsibilities to Sales, Case Management, and Care Center teams.
- Professionally explain the advantages of Private Pay Home Care services and overcome common objections.
- Qualify opportunities and facilitate next steps with internal and external team members with a sense of urgency.
- Enter and update relevant client details into the HubSpot CRM system.
- Compile and track performance metrics daily, weekly, and quarterly.
Work Environment:
Office Location
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