Customer Success Specialist

2 weeks ago


Franksville, Wisconsin, United States Teleperformance USA Full time
Overview

We are seeking a highly motivated and detail-oriented Annotation Agent to join our team at Teleperformance USA. The ideal candidate will possess excellent communication skills, a keen eye for detail, and the ability to work collaboratively in a dynamic environment.

Responsibilities
  • Data Annotation: Label or annotate data accurately and consistently based on project guidelines.
  • Quality Assurance: Conduct quality checks to ensure the accuracy and reliability of annotations.
  • Guideline Adherence: Follow project guidelines and instructions meticulously to meet project requirements.
  • Feedback Provision: Provide constructive feedback on guidelines and annotation tools for continuous improvement.
  • Collaboration: Work collaboratively with team members and project managers to achieve project goals.
  • Efficiency: Strive for high annotation efficiency without compromising quality standards.
  • Problem Resolution: Identify and report any issues or challenges in the annotation process and collaborate on solutions.
Requirements
  • Education: High school diploma or equivalent. Additional education in data science, computer science, or a related field is a plus.
  • Attention to Detail: Strong attention to detail and the ability to maintain accuracy in repetitive tasks.
  • Communication Skills: Excellent verbal and written communication skills.
  • Tech Savvy: Comfortable working with annotation tools and technologies.
  • Team Player: Ability to work effectively in a collaborative team environment.
  • Adaptability: Willingness to adapt to changing project requirements and priorities.
  • Critical Thinking: Strong problem-solving and critical-thinking skills.
Preferred Skills
  • Previous experience in data annotation or a related field.
  • Familiarity with machine learning concepts and terminology.
  • Experience using annotation tools or software.


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