Lead Concierge

3 weeks ago


Vail, Colorado, United States Vail Resorts, Inc. Full time

Vail Resorts, Inc. - Job Opportunity

**Concierge Role Overview**

As a Concierge at Vail Resorts, you will be responsible for delivering exceptional guest experiences. Your key responsibilities will include:

* Providing detailed information about hotel services, features, and room amenities to guests
* Answering questions, giving directions, and making recommendations to enhance guest stays
* Handling overflow phone calls, checking in and out guests, and addressing minor billing issues
* Following up with guests to ensure their needs are met

**Key Skills and Qualifications**

* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong problem-solving and conflict resolution skills
* Familiarity with hotel operations and services

**What We Offer**

* Competitive compensation and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment

**How to Apply**

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.


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