Snowshoe and Activities Guide

1 week ago


Vail, Colorado, United States Sonnenalp Hotel Full time
Job Summary

We are seeking a highly motivated and organized Snowshoe and Activities Guide to join our team at the Sonnenalp Hotel. As a key member of our Guest Activities Department, you will be responsible for leading snowshoe and hike programs for our guests, ensuring a safe and enjoyable experience for all participants.

Key Responsibilities
  • Lead snowshoe and hike programs for guests, including planning and execution of routes and activities
  • Provide exceptional customer service and ensure guest satisfaction
  • Assist with equipment maintenance and inventory management
  • Collaborate with the Chef Concierge to develop and implement new programs and activities
  • Monitor and report on guest participation and trail usage
Requirements
  • High school diploma or equivalent required; college degree in a related field preferred
  • Experience in guest relations and customer service
  • Strong communication and organizational skills
  • Ability to work weekends and flexible schedule
Benefits
  • Resort discounts and perks
  • Holiday pay and sick pay
  • Short-term and long-term disability
  • Employee assistance program
  • Employee shift meal
  • Parking credit or discounted bus passes


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