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Billing Operations Supervisor
2 months ago
Imperative Chemical Partners is seeking a qualified individual for the role of Billing Operations Supervisor. This position plays a crucial role in the financial operations of the company.
POSITION OVERVIEW
The Billing Operations Supervisor is accountable for overseeing the billing team, providing essential guidance, coordinating various tasks, and resolving challenges to ensure accurate and timely invoicing. This role demands a high level of confidentiality, professionalism, and diplomacy due to interactions with senior management and external clients. The supervisor will collaborate with multiple departments to maintain up-to-date billing information, address interdepartmental issues, and support customer relationship management. Additionally, this position involves administrative responsibilities such as generating invoices and maintaining accurate records.
KEY RESPONSIBILITIES:
- Exhibit excellent verbal and written communication abilities
- Demonstrate initiative and critical thinking capabilities
- Effectively manage multiple tasks, delegate responsibilities, and ensure accountability
- Guide the billing team to meet deadlines and ensure the accuracy of invoices
- Possess advanced knowledge of customer invoicing procedures
- Maintain a detail-oriented and organized approach
- Provide training and mentorship to billing personnel
- Proactively seek opportunities to enhance processes
- Enforce compliance with organizational and departmental policies
- Timely provide necessary information to other departments
- Respond effectively to customer inquiries and needs
- Prioritize tasks and manage workflow in a dynamic environment
- Exhibit strong team-building and leadership skills
QUALIFICATIONS:
- A High School diploma or GED is required; a Bachelor’s degree is preferred, or equivalent management experience in the Oil and Gas sector
- Proficiency in Excel and familiarity with NetSuite, Open Invoice, Cortex, and other relevant B2B platforms
PRE-EMPLOYMENT REQUIREMENTS:
- Completion and passing of all necessary pre-employment screenings are mandatory.
This job description outlines the essential functions of the position and is subject to change as necessary. Imperative Chemical Partners is committed to equal employment opportunities for all applicants, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national or ethnic origin, veteran status, or disability.