Site Coordinator

4 days ago

Hillsboro Oregon, United States Ascend Recruiting Parnters Full time
Job Summary

We are seeking a highly skilled and experienced Site Coordinator to join our team at Ascend Recruiting Partners. As a key liaison between customer, management, and on-site assigned service personnel, you will play a critical role in ensuring the smooth operation of our customer's equipment and facilities.

Key Responsibilities
  • Manage and coordinate customer activities, including planning, organizing, and supervising technical service personnel.
  • Work closely with customer support management and regional sales managers to understand and communicate customer initiatives and ensure timely closure of customer requirements.
  • Instruct customers in the complete operation and maintenance of equipment, including identifying and repairing equipment-related process problems.
  • Participate in internal meetings to facilitate the coordination of important issues, including spare parts, warranty, and daily/weekly priorities.
  • Retrieve, compile, and report equipment performance indicators to both customer and company management.
  • Presents and implements technologies and solutions to customers.
  • Coordinates technical resources to track and close customer issues.
  • Presents and explains reports, results, and solutions to customers.
  • Solves performance/operational issues to improve customer efficiency.
  • Assist in recruiting potential employees for customer sites.
  • Promotes continuous improvement in both staff and technical areas.
  • Oversees a robust Project Management process and delivery timetables to keep projects on schedule.
Requirements
  • Bachelor's Degree in a technical discipline or related field.
  • Minimum of four (4) years of direct experience with equipment or working in a high-volume manufacturing environment or a minimum of six (6) years of experience with capital equipment/facilities engineering, or field operations within the MEMS or Semiconductor industries.
  • Proven background in management/supervision or the ability to demonstrate supervisory skills in leading the efforts of technical service personnel.
  • Excellent customer skillset which includes communication, priority setting, influencing, and conflict resolution.
  • Self-driven with the ability to prioritize work and accomplish tasks quickly with good problem-solving skills.
  • Ability to wear cleanroom attire 75% of the time.
  • Must be able to travel domestically and internationally overnight, as needed, up to 30% of the time.
What We Offer

We offer a competitive salary range of $110,000 - $150,000, relocation assistance, and a comprehensive benefits package.

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