Community Liaison Officer

4 days ago


Fort Mill, South Carolina, United States Associa Full time
We are looking for a talented Client Relations Associate to join our team at Associa. In this role, you will be responsible for providing exceptional customer service to homeowners, guests, and vendors. Your primary goal will be to create a positive experience for our clients by attending to their needs and answering their questions.

Salary Range: $45,000 - $65,000 per year, depending on experience.

Main Responsibilities:
  1. Welcome and assist homeowners, guests, and vendors with their inquiries and needs.
  2. Coordinate clubhouse reservations and pool keys.
  3. Perform various administrative tasks in support of our HOA's mission.
  4. Other duties as assigned.


Key Qualifications:
  • Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
  • Professional communication skills (phone, interpersonal, written, verbal, etc.).
  • Self-motivated, proactive, detail-oriented, and a team player.
  • Strong time management and prioritization skills.
  • High school diploma or GED required.
  • 0-3 years of directly related or closely related experience.
  • Previous hospitality experience preferred.


About Our Company: At Associa, we pride ourselves on being an industry leader in community association management. We have more than 300 branch offices across North America and serve over 7.5 million residents worldwide. Our team of 15,000+ professionals is dedicated to delivering exceptional results and exceeding client expectations.

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